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keybase / keybase-issues

A single repo for managing publicly recognized issues with the keybase client, installer, and website.
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Windows 10 crashes once keybase loads on startup #3023

Open treebeard opened 7 years ago

treebeard commented 7 years ago

After installing keybase for windows, the OS crashes, and does not allow any programs to run. The computer starts normally, but when keybase loads everything freezes after around 5 seconds.

Booting into safe mode and uninstalling keybase fixed the issue.

maxtaco commented 7 years ago

cc: @zanderz

@velagand are you on an insider build?

treebeard commented 7 years ago

Yes I am. Windows 10 Pro Insider Preview Evaluation copy. Build 16232.rs_prerelease.170624-1334

zanderz commented 7 years ago

Sorry about the hang, it is due to a driver bug for which we are testing a fix to be released soon. Meanwhile, you can use Keybase without the mounted filesystem driver by uninstalling Dokan and running the Keybase installer executable with the nodriver=1 option.

zanderz commented 7 years ago

The release that went out yesterday contains correctly signed drivers which should fix the freezing problem.

regfreer commented 2 years ago

Is there any way possible to 'un-revoke' a device? I've revoked my one and only PC thinking it would be temporary whilst uninstalling then reinstalling the keybase program, the all should be Kosher. WRONG! Don't want to reformat. If necessary, it'll probably mean buying a new PC? Thanks.