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keybase / keybase-issues

A single repo for managing publicly recognized issues with the keybase client, installer, and website.
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When logging in to GNOME, getting an error about rekeying KBFS #3162

Open lokedhs opened 6 years ago

lokedhs commented 6 years ago

The error seems almost identical to https://github.com/keybase/client/issues/3447

The message appears every time I log in, and if I enter the paper key I get a message saying "Success" and a statement to the effect that the folders are being rekeyed. Nothing happens when I click the "OK" button and I can't close the window without killing the process.

Version reported by keybase version:

Client:  1.0.39-20180117172434+35983dc56
Service: 1.0.39-20180117172434+35983dc56

Logs are uploaded as log id: ade61ca6f4d89d3199c8151c

maxtaco commented 6 years ago

cc: @strib there might be a broken folder in there cc: @chrisnojima the UI might be broken here

strib commented 6 years ago

At the time, the user was accessing the folder from a new device that hadn't been keyed for a previous device yet. The provisioning device was em-desktop, and I don't know why it didn't rekey the folder right away -- @lokedhs could you please do a keybase log send from em-desktop and I'll try to figure out what happened.

However, at this point it looks like the folder eventually got successfully rekeyed this morning (about 2.5 hours ago) by em-desktop -- maybe it was turned off soon after the provision and just got turned on this morning?

lokedhs commented 6 years ago

You are right. KBFS was not running on em-desktop. It seemed to start once I ran the GUI application (which is something I never normally do, is there a way to do this from the commandline?).

So the question is why the dialog box on em-dell was hanging.