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keybase / keybase-issues

A single repo for managing publicly recognized issues with the keybase client, installer, and website.
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Not receiving verification SMS #4259

Open mattflint opened 1 month ago

mattflint commented 1 month ago

I am working with a colleague who is trying to verify their phone number on Keybase. They have a +41 (Switzerland) phone number, and are not receiving the SMS when they choose to send it. We attempted to add it again as a new phone number and still no SMS came through.

mattflint commented 1 month ago

This issue was occurring both on the Desktop app as well as the iOS app, both were recently installed and running the latest version.