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keymetrics / pm2-plus-tech-questions

http://docs.keymetrics.io/docs/pages/faq-troubleshooting/
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failed to load the page error #245

Open tamaker opened 4 years ago

tamaker commented 4 years ago

I have a linux machine running the latest version of PM2 and have had keymetrics.io linked and showing data for a while now, all of a sudden I'm getting "failed to load the page, please try later" when I try to access the bucket for this machine. Is there some known issue or do I have some sort of problem that I can correct on my end? I've tried deleting the link and re-linking but that didn't work.

steve1000 commented 4 years ago

I'm getting the same thing. Looks like a CORS issue their end.

Access to XMLHttpRequest at 'https://tau.keymetrics.io/api/bucket/BUCKET_ID/data/status/blacklisted' from origin 'https://app.pm2.io' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

tamaker commented 4 years ago

@steve1000 - I just tried again (first time in about 3 weeks or so) and it's working again for me. Just curious, how long ago did you first notice it on your end? Definitely some issue on their end I'm guessing... but I never heard back from anyone.

steve1000 commented 4 years ago

I only noticed earlier today when I wanted to monitor a new app. Still not working for me (on any browser I try). I don't recall the exact time where it was working last for me. Maybe a week or so ago. I guess I'll have to wait for them stumble across this thread.

cetchells commented 4 years ago

Same issue for me, cors error when trying to access buckets. Access to XMLHttpRequest at 'https://tau.keymetrics.io/api/bucket/BUCKET_ID/users_authorized' from origin 'https://app.pm2.io' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.