Can't access Buckets

[arispujud]

I got this error when accessing my Bucket and I can't create a new bucket.

Error Failed to load the page. Please retry later.

But when I login with another account, I can access bucket on my second account. So what happens in my fist account?

[arispujud]

This is the errors when I open inspect element

Failed to load resource: net::ERR_FAILED
createError.js:16 Uncaught (in promise) Error: Network Error
    at e.exports (createError.js:16)
    at XMLHttpRequest.f.onerror (xhr.js:83)
app.pm2.io/:1 Access to XMLHttpRequest at 'https://diavel.keymetrics.io/api/bucket/5e38f365c78945afe738a5/users_authorized' from origin 'https://app.pm2.io' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.
pm2Io.js:64 Unexpected pm2-js-api error: Error: Network Error
    at e.exports (createError.js:16)
    at XMLHttpRequest.f.onerror (xhr.js:83)
(anonymous) @ pm2Io.js:64
diavel.keymetrics.io/api/bucket/5e38f365c78945afe738a5/users_authorized:1 Failed to load resource: net::ERR_FAILED

[0xae]

Confirmed here. Cant acess buckets too for 2 days now.

[0xae]

In My case, its giving a 502 - Bad Gateway

[SharpBCD]

Same here. CORS error.

[SimoneDesantisAltravia]

Same for me.

[luisjuniorj]

Same

[akosasante]

Same here for the last couple of days. Please fix; or let us know if there's any further info we should provide!

Here is the failed responses I'm getting: https://diavel.keymetrics.io/api/bucket/5e42ce224052fb775d1da15c/users_authorized

GET call to that endpoint: net::ERR_FAILED OPTIONS call to that endpoint: 502 Bad Gateway

It doesn't look like the request is sending any cookies; there is a Bearer auth token in the header of the request. Everything else looks normal enough; maybe CORS issues or something?

[gencero]

I've been getting the same error, for a few days. Please fix this or tell us a solution.

[VanderDT]

Error Failed to load the page. Please retry later.

[nicolab28]

Same error

[luisjuniorj]

They are going out of busines, has anyone have some replacement? paid or free?

[Unitech]

This is fixed, our free data node had 300+ days up time with some petabytes of data transferred... I just switched the whole free data to another node, it works like a charm now

[Unitech]

We deliver the best we can for our dear free user, hopefully we are not running our servers on AWS else we would be bankrupt.

[0xae]

Hi there @Unitech thanks. can confirm, the service is back now. Will definitely upgrade soon.

[gencero]

A few minutes ago I am getting the same error again.

[SharpBCD]

Damn it, I refreshed the browser because @gencero said it's not working again and, indeed, it is not. Same error again. Guys, do you need help with nginx? or something? Do let us know, we'll try to help.

@luisjuniorj say what?! :-O

[elpaxel]

Yeah diavel.keymetrics.io is down or something.

[Pho3niX90]

Same issue this side, bucket in RSA giving this error, bucket in US working.

[elpaxel]

@Unitech I mention you because it is like 2 days already and issue not resolved. If you need money on server for free users make $5-10 tiers please with reduced functionality or something. Because $40 for developers like me is like 1\3 of my revenue from side project.

[SharpBCD]

Still nothing... time to think about alternatives, like @elpaxel said?

[azbaron]

Can't access mine either. Really frustrating when you don't see any "status updates" on the issue(s) anywhere.

[galipmedia]

I was relying heavily on this to deliver logs. I am in development. I second the idea of having a smaller paid option, even if its what we get for free but it just works.

[GalaxySH]

Same issues here, tried logging out and logging back in to terminal before reading GitHub, now I can't log back in. Time to go back to forever js for now.

I also cannot create new buckets, of course.

Edit: And now it works again, I had to log in to the website again, I guess. But I had to do this with a new bucket, the old bucket is still not accessible.

[ppdolla]

Same issues here.

[gencero]

it is fixed. i can access the buckets now.

[azbaron]

it is fixed. i can access the buckets now.

Yep, I'm also able to access my buckets now. Will still err on the side of caution with depending on this so heavily.

[christopheSeeka]

Not fixed for me, started again this morning:

[sawa-ko]

Same error.

[SebYouSee]

can not access our bucket now, either (5f3a65df0c075861b33118f4) - and now it works again - thx to whoever did something :)

[GalaxySH]

@arispujud can this issue be closed? I am able to access my bucket now.

[lukeescude]

This appears to be happening to me right now - Failed to load the page. I'll try and login later, maybe they're having an outage.

[SharpBCD]

Yeap It's back

[ghost]

same here Access to XMLHttpRequest at 'https://renegade.keymetrics.io/api/bucket/XXXX/users_authorized' from origin 'https://app.pm2.io' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

[Floffah]

yep happening here too

[TimPasquini]

I am having this issue. Browser console shows ERR_CONNECTION_REFUSED for zodiac.keymetrics.io

[hypo-thesis]

Today this issue is still present. It's amazing how a 2 year old issue hasn't been addressed yet.

[TimPasquini]

@hypo-thesis When I had this issue it was addressed within a day or two of reporting it.

[erencelik]

Can't access either.

P.S: After digging into few hours (a huge lack of documentation) it appears that Web Interface is not included in free plan.

[alexpaluzzi]

This is back again... all week so far at least. Even for my paid buckets.

[AliUK1]

This is back again... all week so far at least. Even for my paid buckets.

I am also experiencing the same issue. - it's very annoying!

[matrndev]

I was able to get it working by logging into pm2.io, creating a new bucket there and then linking my sever using pm2 link <publickey> <privatekey>. It doesn't work using pm2 monitor.

[hypo-thesis]

same issue

[mirac]

I have the same problem

[AhmedHammad-klar]

I have the same problem, any way to address it?

[iulianhlc]

Error Failed to load the page. Please retry later.

Whats going on>?