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Cannot connect to pm2.io/Keymetrics - Error while trying to retrieve endpoints : connect ETIMEDOUT #284

Open cardote opened 3 years ago

cardote commented 3 years ago

pm2 is running fine however a few months ago I lost the ability to monitor the apps at app.keymetrics.io.

I have installed latest pm2, deleted ~/.pm2 folder and started from scratch, but problem persists.

app.keymetrics.io dashboard shows display as if app has not been connected yet, with instructions how to link. Same on app.pm2.io.

pm2 link or pm2 plus produces console output:

[PM2.IO][WARNING] Not managed to connect to PM2 Plus, retrying in background.

agent.log:

2021-06-16T17:46:49.927Z interactor:daemon Shutdown request received via RPC 2021-06-16T17:46:49.927Z interactor:daemon Exiting Interactor 2021-06-16T17:46:49.927Z interactor:interface Disconnect all transporters 2021-06-16T17:46:49.942Z interactor:daemon RPC server closed 2021-06-16T17:46:50.573Z interactor:daemon MACHINE_NAME=server.solident.com.br-29ab 2021-06-16T17:46:50.577Z interactor:daemon PUBLIC_KEY=wo8ufvy0k9mqg84 2021-06-16T17:46:50.577Z interactor:daemon ROOT_URL=https://root.keymetrics.io 2021-06-16T17:46:50.577Z interactor:interface New transporter interface 2021-06-16T17:46:50.578Z interactor:interface Bind [websocket] transport to transporter interface 2021-06-16T17:46:50.613Z interactor:daemon [PM2 Agent] Launching agent 2021-06-16T17:46:50.614Z interactor:daemon Launching Interactor RPC server (bind to /root/.pm2/interactor.sock) 2021-06-16T17:46:51.594Z interactor:interface Connecting to: {"reverse":"https://freenode-1.keymetrics.io:43554","ws":"wss://freenode-1.keymetrics.io/interaction/public","push":"https://freenode-1.keymetrics.io:80","web":"https://freenode-1.keymetrics.io:443","realtime":"https://freenode-1.keymetrics.io:443"} 2021-06-16T17:48:58.840Z interactor:daemon Error while trying to retrieve endpoints : connect ETIMEDOUT 51.159.0.117:443 2021-06-16T17:48:58.841Z interactor:daemon Retrying to retrieve endpoints... 2021-06-16T17:49:00.031Z interactor:interface Connecting to: {"reverse":"https://freenode-1.keymetrics.io:43554","ws":"wss://freenode-1.keymetrics.io/interaction/public","push":"https://freenode-1.keymetrics.io:80","web":"https://freenode-1.keymetrics.io:443","realtime":"https://freenode-1.keymetrics.io:443"} 2021-06-16T17:51:07.222Z interactor:daemon Error while trying to retrieve endpoints : connect ETIMEDOUT 51.159.0.117:443 2021-06-16T17:51:07.222Z interactor:daemon Retrying to retrieve endpoints... 2021-06-16T17:51:08.346Z interactor:interface Connecting to: {"reverse":"https://freenode-1.keymetrics.io:43554","ws":"wss://freenode-1.keymetrics.io/interaction/public","push":"https://freenode-1.keymetrics.io:80","web":"https://freenode-1.keymetrics.io:443","realtime":"https://freenode-1.keymetrics.io:443"} 2021-06-16T17:53:15.606Z interactor:daemon Error while trying to retrieve endpoints : connect ETIMEDOUT 51.159.0.117:443 2021-06-16T17:53:15.606Z interactor:daemon Retrying to retrieve endpoints... 2021-06-16T17:53:16.982Z interactor:interface Connecting to: {"reverse":"https://freenode-1.keymetrics.io:43554","ws":"wss://freenode-1.keymetrics.io/interaction/public","push":"https://freenode-1.keymetrics.io:80","web":"https://freenode-1.keymetrics.io:443","realtime":"https://freenode-1.keymetrics.io:443"}

`--- PM2 report ---------------------------------------------------------------- Date : Wed Jun 16 2021 14:57:34 GMT-0300 (Brasilia Standard Time)

--- Daemon ------------------------------------------------- pm2d version : 5.1.0 node version : 10.24.0 node path : /opt/cpanel/ea-nodejs10/bin/pm2 argv : /opt/cpanel/ea-nodejs10/bin/node,/opt/cpanel/ea-nodejs10/lib/node_modules/pm2/lib/Daemon.js argv0 : node user : root uid : 0 gid : 0 uptime : 11min

--- CLI ---------------------------------------------------- local pm2 : 5.1.0 node version : 10.24.0 node path : /opt/cpanel/ea-nodejs10/bin/pm2 argv : /opt/cpanel/ea-nodejs10/bin/node,/opt/cpanel/ea-nodejs10/bin/pm2,report argv0 : node user : root uid : 0 gid : 0

--- System info -------------------------------------------- arch : x64 platform : linux type : Linux cpus : Intel(R) Xeon(R) CPU E5-2650 0 @ 2.00GHz cpus nb : 6 freemem : 4059295744 totalmem : 8200531968 home : /root

--- PM2 list ----------------------------------------------- ┌─────┬──────────┬─────────────┬─────────┬─────────┬──────────┬────────┬──────┬───────────┬──────────┬──────────┬──────────┬──────────┐ │ id │ name │ namespace │ version │ mode │ pid │ uptime │ ↺ │ status │ cpu │ mem │ user │ watching │ ├─────┼──────────┼─────────────┼─────────┼─────────┼──────────┼────────┼──────┼───────────┼──────────┼──────────┼──────────┼──────────┤ │ 0 │ app │ default │ 1.0.0 │ fork │ 17768 │ 11m │ 0 │ online │ 0.3% │ 48.1mb │ root │ enabled │ │ 1 │ index │ default │ 1.0.0 │ fork │ 17774 │ 11m │ 0 │ online │ 0.4% │ 69.9mb │ root │ enabled │ └─────┴──────────┴─────────────┴─────────┴─────────┴──────────┴────────┴──────┴───────────┴──────────┴──────────┴──────────┴──────────┘

--- Daemon logs -------------------------------------------- /root/.pm2/pm2.log last 20 lines: PM2 | 2021-06-16T14:46:06: PM2 log: Time : Wed Jun 16 2021 14:46:06 GMT-0300 (Brasilia Standard Time) PM2 | 2021-06-16T14:46:06: PM2 log: PM2 version : 5.1.0 PM2 | 2021-06-16T14:46:06: PM2 log: Node.js version : 10.24.0 PM2 | 2021-06-16T14:46:06: PM2 log: Current arch : x64 PM2 | 2021-06-16T14:46:06: PM2 log: PM2 home : /root/.pm2 PM2 | 2021-06-16T14:46:06: PM2 log: PM2 PID file : /root/.pm2/pm2.pid PM2 | 2021-06-16T14:46:06: PM2 log: RPC socket file : /root/.pm2/rpc.sock PM2 | 2021-06-16T14:46:06: PM2 log: BUS socket file : /root/.pm2/pub.sock PM2 | 2021-06-16T14:46:06: PM2 log: Application log path : /root/.pm2/logs PM2 | 2021-06-16T14:46:06: PM2 log: Worker Interval : 30000 PM2 | 2021-06-16T14:46:06: PM2 log: Process dump file : /root/.pm2/dump.pm2 PM2 | 2021-06-16T14:46:06: PM2 log: Concurrent actions : 2 PM2 | 2021-06-16T14:46:06: PM2 log: SIGTERM timeout : 1600 PM2 | 2021-06-16T14:46:06: PM2 log: =============================================================================== PM2 | 2021-06-16T14:46:06: PM2 log: [Watch] Start watching app PM2 | 2021-06-16T14:46:06: PM2 log: App [app:0] starting in -fork mode- PM2 | 2021-06-16T14:46:06: PM2 log: [Watch] Start watching index PM2 | 2021-06-16T14:46:06: PM2 log: App [index:1] starting in -fork mode- PM2 | 2021-06-16T14:46:06: PM2 log: App [app:0] online PM2 | 2021-06-16T14:46:06: PM2 log: App [index:1] online`