Windows: crash at startup - FixTk.py -> os.py: UnicodeEncodeError: 'ascii' codec can't encode character u'\xc1' in position 12: ordinal not in range(12

[GoogleCodeExporter]

What steps will reproduce the problem?

1. Double click on the downloaded .exe

What is the expected output? What do you see instead?

An installing wizard of some sort, but I get an error message saying "See 
the logfile C:\Users\USUÁRIO\AppData\Local\Temp\ckz_VDN2\namebench.exe.log"

What version of the product are you using? On what operating system?

namebench-1.0.exe on Windows Vista Ultimate.

Please provide any additional information below.
The contents of the error log:

Traceback (most recent call last):
  File "namebench.py", line 61, in <module>
  File "Tkinter.pyc", line 38, in <module>
  File "FixTk.pyc", line 60, in <module>
  File "os.pyc", line 420, in __setitem__
UnicodeEncodeError: 'ascii' codec can't encode character u'\xc1' in 
position 12: ordinal not in range(128)
Traceback (most recent call last):
  File "namebench.py", line 61, in <module>
  File "Tkinter.pyc", line 38, in <module>
  File "FixTk.pyc", line 60, in <module>
  File "os.pyc", line 420, in __setitem__
UnicodeEncodeError: 'ascii' codec can't encode character u'\xc1' in 
position 12: ordinal not in range(128)

Original issue reported on code.google.com by h.an...@gmail.com on 8 Dec 2009 at 12:09

[GoogleCodeExporter]

Original comment by tstromb...@google.com on 8 Dec 2009 at 12:19

• Changed title: Windows: crash at startup - FixTk.py -> os.py: UnicodeEncodeError: 'ascii' codec can't encode character u'\xc1' in position 12: ordinal not in range(12

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I hate Windows :(

Original comment by tstromb...@google.com on 8 Dec 2009 at 12:20

• Changed state: Accepted

[GoogleCodeExporter]

Looking at this, it seems that Python's TK library has problems with unicode 
paths. 
Does your username have an accent character in it (particularly A with a \ over 
it?)

Original comment by tstromb...@google.com on 8 Dec 2009 at 1:01

• Changed state: Started

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I have a similar error, except it's "position 13:"   My username does have an 
accent
over an 'a'- á. 

Original comment by overdisp...@gmail.com on 8 Dec 2009 at 3:19

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Same here. I have a ë in my user account name and I get the same thing.

Original comment by dan...@289hq.com on 8 Dec 2009 at 8:49

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WORKAROUND:

When starting the EXE, apply

-unzipDir X:\anywhere\

Original comment by dan...@289hq.com on 8 Dec 2009 at 8:53

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Thanks pwnadog, your solution works flawlessly :)

Original comment by joze.pfeifer on 8 Dec 2009 at 3:33

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I'm curious if 1.0.3 fixes this. If not, I am now posting zip file releases of 
namebench 
for Windows:

http://namebench.googlecode.com/files/namebench-for-windows-1.0.3.zip

Original comment by thomas.r...@gmail.com on 8 Dec 2009 at 5:49

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Thanks!  I was able to install and use the program successfully.  

Original comment by overdisp...@gmail.com on 8 Dec 2009 at 6:09

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Fixed in v1.0.4.

Original comment by thomas.r...@gmail.com on 10 Dec 2009 at 2:02

• Changed state: Fixed

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Looks like this may still be an issue after all. Needs confirmation on Windows 
7.

Original comment by tstromb...@google.com on 10 Dec 2009 at 3:30

• Changed state: Accepted

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Issue 63 has been merged into this issue.

Original comment by tstromb...@google.com on 10 Dec 2009 at 3:30

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Partly workaround: Unzip it using 7zip to named folder. Move folder to Program 
Files. Program starts, but after pushing Start - shows the error message. See 
screenshot and log. 

Original comment by maxgu...@gmail.com on 10 Dec 2009 at 7:44

Attachments:

• error.jpg
• namebench.exe.log

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DNS Benchmark by Precision Software is better. because its runs :)

Original comment by maxgu...@gmail.com on 10 Dec 2009 at 8:27

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1.0.4.1 fixes the FixTk.py error, tested under Windows 7 64-bit with an umlaut 
user. 
The remaining requirement was to add a TK_LIBRARY path.

Original comment by thomas.r...@gmail.com on 10 Dec 2009 at 11:11

• Changed state: Fixed