kigster / laser-cutter

Similar to boxmaker, this ruby gem generates PDFs that can be used as a basis for cutting boxes on a typical laser cutter. The intention is to create an extensible, well tested, and modern ruby framework for generating PDF templates used in laser cutting.
MIT License
96 stars 60 forks source link

Stuart - download of PDF #11

Closed Stuartmeyer closed 7 years ago

Stuartmeyer commented 7 years ago

Hi

Tried to follow instructions on reinventone page but does not do anything. Re-tried the program but still does not download the PDF, just hangs

Stuart

kigster commented 7 years ago

You may have supplied numbers that take too long to generate.

To fix this — 1) please do NOT supply TAB width (at least initially, to see if it generates PDF without it), 2) provide tab width but make it rather large, so that you only have 5-10 tabs per side.

Usually it hangs when the number of tabs per side you are generating is in 100s.

Stuartmeyer commented 7 years ago

Hi Konstantin

Nope, none of your options provided worked, still just hangs.

I have used your box program any times it is just in the last week that it is giving this problem.

Kind Regards

Stuart Meyer HR and Administration Manager Toyota Tsusho South Africa Processing (TTSAP) Tel: 031 9494528 Fax: 0865009742 / 031 9021438 Cell: 0836338293

From: Konstantin Gredeskoul [mailto:notifications@github.com] Sent: Monday, June 05, 2017 6:02 AM To: kigster/laser-cutter laser-cutter@noreply.github.com Cc: Stuart Meyer stuart.meyer@ttsap.co.za; Author author@noreply.github.com Subject: Re: [kigster/laser-cutter] Stuart - download of PDF (#11)

You may have supplied numbers that take too long to generate.

To fix this — 1) please do NOT supply TAB width (at least initially, to see if it generates PDF without it), 2) provide tab width but make it rather large, so that you only have 5-10 tabs per side.

Usually it hangs when the number of tabs per side you are generating is in 100s.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/kigster/laser-cutter/issues/11#issuecomment-306098369, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AbycU1zbnyAfL4UL5CGv4TYI81XhL1P1ks5sA33DgaJpZM4Nt2KL.

kigster commented 7 years ago

Can you please provide exact dimensions of what you are trying to generate?

You can take a screenshot and attach here.

Stuartmeyer commented 7 years ago

So this is the start page [cid:image005.jpg@01D2DEB0.0C76FA60] I enter the specs [cid:image006.jpg@01D2DEB0.0C76FA60] Click on download PDF and nothing happens just goes back to the above page.

Even when I click on the help buttons the “?” nothing happens

I can try enter a tab width or leave blank for automatic selection the result is the same - nothing

I then try the same thing in millimeters and nothing.

Kind Regards

Stuart Meyer HR and Administration Manager Toyota Tsusho South Africa Processing (TTSAP) Tel: 031 9494528 Fax: 0865009742 / 031 9021438 Cell: 0836338293

From: Konstantin Gredeskoul [mailto:notifications@github.com] Sent: Monday, June 05, 2017 5:12 PM To: kigster/laser-cutter laser-cutter@noreply.github.com Cc: Stuart Meyer stuart.meyer@ttsap.co.za; Author author@noreply.github.com Subject: Re: [kigster/laser-cutter] Stuart - download of PDF (#11)

Can you please provide exact dimensions of what you are trying to generate?

You can take a screenshot and attach here.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/kigster/laser-cutter/issues/11#issuecomment-306213562, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AbycUwdQ5HpXyfx3987gI5Isx_5Fh5wqks5sBBrHgaJpZM4Nt2KL.

kigster commented 7 years ago

@Stuartmeyer What browser are you using? None of your screenshots went through, because you probably need to attach them to the ticket by going here: https://github.com/kigster/laser-cutter/issues/11

Now, if nothing happens when you click on (?) that means something is broken with the javascript. This can happen if you are using an old Internet Explorer (for example). If this is the case, your solution is to install Google Chrome, and use that instead. You can also use Safari for Mac or Windows, both work with the website.

Stuartmeyer commented 7 years ago

I will try on my home computer we are not allowed Chrome at work.

We are using IE version 11 (latest)

AS I said previously I have used your program many times using same internet it is just suddenly in the last 2 weeks it stopped.

Kind Regards

Stuart Meyer HR and Administration Manager Toyota Tsusho South Africa Processing (TTSAP) Tel: 031 9494528 Fax: 0865009742 / 031 9021438 Cell: 0836338293

From: Konstantin Gredeskoul [mailto:notifications@github.com] Sent: Wednesday, June 07, 2017 3:04 AM To: kigster/laser-cutter laser-cutter@noreply.github.com Cc: Stuart Meyer stuart.meyer@ttsap.co.za; Mention mention@noreply.github.com Subject: Re: [kigster/laser-cutter] Stuart - download of PDF (#11)

@Stuartmeyerhttps://github.com/stuartmeyer What browser are you using? None of your screenshots went through, because you probably need to attach them to the ticket by going here: #11https://github.com/kigster/laser-cutter/issues/11

Now, if nothing happens when you click on (?) that means something is broken with the javascript. This can happen if you are using an old Internet Explorer (for example). If this is the case, your solution is to install Google Chrome, and use that instead. You can also use Safari for Mac or Windows, both work with the website.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/kigster/laser-cutter/issues/11#issuecomment-306656379, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AbycU0tL8xKcOGd4hzKLlo1_SRW0LH1gks5sBfcXgaJpZM4Nt2KL.

kigster commented 7 years ago

OK, you are correct, makeabox was not working with Internet Explorer on Windows.

It should now be fixed.

Thanks for reporting it! K

Stuartmeyer commented 7 years ago

Thank you I will check later today

Kind Regards

Stuart Meyer HR and Administration Manager Toyota Tsusho South Africa Processing (TTSAP) Tel: 031 9494528 Fax: 0865009742 / 031 9021438 Cell: 0836338293

From: Konstantin Gredeskoul [mailto:notifications@github.com] Sent: Friday, June 09, 2017 6:57 AM To: kigster/laser-cutter laser-cutter@noreply.github.com Cc: Stuart Meyer stuart.meyer@ttsap.co.za; Mention mention@noreply.github.com Subject: Re: [kigster/laser-cutter] Stuart - download of PDF (#11)

OK, you are correct, makeabox was not working with Internet Explorer on Windows.

It should now be fixed.

Thanks for reporting it! K

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/kigster/laser-cutter/issues/11#issuecomment-307295428, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AbycU-bWJFRtx-tYkjCYfffEZtxrR6kIks5sCNCSgaJpZM4Nt2KL.