Create API endpoint to submit ticket to Zendesk from a form (in the UI)

[kdiaz489]

A form will be provided to clients so they can submit tickets on their own. The request to the backend -> Zendesk should include the following information: Name, Email, Priority, Subject, Body

[darshanP-crest]

Here is the video demonstration of API Implementation to submit and to viewing Active/Resolved Zendesk tickets (submitted by user) and testing on Postman. https://www.awesomescreenshot.com/video/20124024?key=d7e311f4c4fde879442ace06b5633ae5