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kiibohd / controller

Kiibohd Controller
GNU General Public License v3.0
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Cannot detect Kira in flash mode #330

Closed davidwisniewski closed 5 years ago

davidwisniewski commented 5 years ago
haata commented 5 years ago

You may want to re-installing the drivers https://github.com/kiibohd/kiidrv/releases/download/v1.5.3-kiidrv/KiibohdDrivers.msi For whatever reason sometimes it takes two tries.

davidwisniewski commented 5 years ago

Thanks for the quick suggestion. I tried to both repair the drivers as well as remove+reinstall them. Had no effect though. Still cannot detect the Kira in flash mode.

I tried using the firmware updater again v0.5.3. When the Kira is not in flash mode I get "No DFU capable USB device found.". When I first put the Kira in flash mode I get "Cannot open DFU device 308f:0012. No DFU capable USB device found" instead. I am unable to say whether this helps in any way though. Sounds like it sees the device but cannot access it.

davidwisniewski commented 5 years ago

I am sorry for the close/open. That was actually my Kira going haywire...

Nothatso commented 5 years ago

I'm having the same issue. I even tried 6 different USB ports on my PC and continue to get the same error when trying to get the firmware updater to recognize the Kira in flash mode.

I also noticed that when I plug in my KBD75 keyboard after trying to run the Kira firmware updater that it no longer functions properly unless I restart my PC.

Nothatso commented 5 years ago

So I uninstalled then reinstalled the drivers, this time with my anti-virus disabled. The previous attempt at installing showed no indication that it failed. However, after disabling my AV, the program went through several additional steps in the cmd window before finishing that it hadn't gone through before. I then ran the firmware updater and it successfully identified the Kira in flash mode and updated. My PC then began acting like some of the Kira keys were being held down, but this was fixed by flashing the standard layout in the configurator. So far it appears to work. I hope this helps.

davidwisniewski commented 5 years ago

Thank you, this worked perfectly. I uninstalled my AV, then uninstalled and reinstalled the Kira drivers. Indeed, the installation went through some additional steps that I did not see before. Now, the configurator detects the Kira in flash mode.

haata commented 5 years ago

This is very interesting. Thanks a lot @Nothatso (and @davidwisniewski for confirming!). Would either of you mind sharing which AV software you have (so we can test the driver and flashing with AV in the future).

davidwisniewski commented 5 years ago

I use Avira (current free version). I tried to switch off the AV by disabling "real-time protection", but that did not work. For me, only uninstalling the AV did the trick.

Nothatso commented 5 years ago

I'm also using Avira, though disabling real-time protection worked for me.