kinetic-fit / fit-android-issues

Public Issue Tracker for the Android Kinetic Fit Mobile Application
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App crashes on Samsung devices #19

Closed StrangeBrew37 closed 4 years ago

StrangeBrew37 commented 4 years ago

Describe the bug The app crashes after login

To Reproduce Steps to reproduce the behavior: Open the app, log on, then the app crashes. I've cleared cache, data, uninstalled, restarted, reinstalled. No change in behavior.

Smartphone (please complete the following information):

Screenshot_20200326-120759_Kinetic

lexicalninja commented 4 years ago

I think I know what this is and it may have a fix in the making.

Did you have custom huds set up previously?

lexicalninja commented 4 years ago

Please update to 2.5.2 (233) and see if that fixes the issue.

StrangeBrew37 commented 4 years ago

How do I get the 2.5.2 update?

On Fri, Mar 27, 2020 at 1:11 PM lexicalninja notifications@github.com wrote:

Please update to 2.5.2 (233) and see if that fixes the issue.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/kinetic-fit/fit-android-issues/issues/19#issuecomment-605294228, or unsubscribe https://github.com/notifications/unsubscribe-auth/AO6QOBWXGDBZLH3WC2UBM6LRJUB6JANCNFSM4LUPFUYA .

-- Les #206 "4 wheels moves your body, 2 wheels moves your soul."

lexicalninja commented 4 years ago

If you have auto updates on, it should download once it is available in the store. It should be a few hours.

If you don't see it by tomorrow, goole how to clear the store cache and see if that works. Unfortunately, google pushes out new versions their own way, so we only have a rough idea when it will hit everyone's device.

StrangeBrew37 commented 4 years ago

FYI, still not receiving the updated app and I cleared the Google Play sore app cache.

On Fri, Mar 27, 2020, 2:24 PM lexicalninja notifications@github.com wrote:

If you have auto updates on, it should download once it is available in the store. It should be a few hours.

If you don't see it by tomorrow, goole how to clear the store cache and see if that works. Unfortunately, google pushes out new versions their own way, so we only have a rough idea when it will hit everyone's device.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/kinetic-fit/fit-android-issues/issues/19#issuecomment-605321512, or unsubscribe https://github.com/notifications/unsubscribe-auth/AO6QOBX4CORKSZEB4ZDXGA3RJUKSLANCNFSM4LUPFUYA .

lexicalninja commented 4 years ago

Unfortunately, there is nothing I can do to speed the process that happens after I send the up[date to google store for distribution. Hopefully by now you have the update installed or it is visible as an available update in the My Apps area.

StrangeBrew37 commented 4 years ago

Thanks for the update, I was able to get update yesterday and that has resolved the crashing issue. However I couldn't use the app for a FTP test because I wasn't able to adjust the Trainer Fluid Level (as its called on the iPhone app).

On Mon, Mar 30, 2020 at 7:28 AM lexicalninja notifications@github.com wrote:

Unfortunately, there is nothing I can do to speed the process that happens after I send the up[date to google store for distribution. Hopefully by now you have the update installed or it is visible as an available update in the My Apps area.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/kinetic-fit/fit-android-issues/issues/19#issuecomment-606033851, or unsubscribe https://github.com/notifications/unsubscribe-auth/AO6QOBXDLVSIHZ4D352IRGDRKCUB5ANCNFSM4LUPFUYA .

-- Les #206 "4 wheels moves your body, 2 wheels moves your soul."

lexicalninja commented 4 years ago

Can you please let me know what device you are using and what Firmware Version you are on?

StrangeBrew37 commented 4 years ago

I'm using a Samsung Galaxy S10 with Android 10, and a Samsung Galaxy Tab A (SM-T595) with Android 9

On Mon, Mar 30, 2020 at 11:30 AM lexicalninja notifications@github.com wrote:

Can you please let me know what device you are using and what Firmware Version you are on?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/kinetic-fit/fit-android-issues/issues/19#issuecomment-606166568, or unsubscribe https://github.com/notifications/unsubscribe-auth/AO6QOBUYK6M6SK2PIBTYIE3RKDQLHANCNFSM4LUPFUYA .

-- Les #206 "4 wheels moves your body, 2 wheels moves your soul."

lexicalninja commented 4 years ago

Sorry, I meant which trainer device and firmware version?

StrangeBrew37 commented 4 years ago

SmartControl E6:8 firmware version 1266

On Tue, Mar 31, 2020 at 10:21 AM lexicalninja notifications@github.com wrote:

Sorry, I meant which trainer device and firmware version?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/kinetic-fit/fit-android-issues/issues/19#issuecomment-606762657, or unsubscribe https://github.com/notifications/unsubscribe-auth/AO6QOBX2UTME7OJHUZDDXI3RKIRADANCNFSM4LUPFUYA .

-- Les #206 "4 wheels moves your body, 2 wheels moves your soul."

lexicalninja commented 4 years ago

thanks. you can adjust the fluid level with the up and down volume buttons in-workout. If you would like to see the slope percent during your ride, add the Slope hud under Power in the custom displays screens.

StrangeBrew37 commented 4 years ago

thank you

On Tue, Mar 31, 2020 at 12:15 PM lexicalninja notifications@github.com wrote:

thanks. you can adjust the fluid level with the up and down volume buttons in-workout. If you would like to see the slope percent during your ride, add the Slope hud under Power in the custom displays screens.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/kinetic-fit/fit-android-issues/issues/19#issuecomment-606820314, or unsubscribe https://github.com/notifications/unsubscribe-auth/AO6QOBVH5CXMAI2M6YT7FHTRKI6MRANCNFSM4LUPFUYA .

-- Les #206 "4 wheels moves your body, 2 wheels moves your soul."

lexicalninja commented 4 years ago

Thank you for helping find the bugs. I appreciate it.