kinetic-fit / fit-android-issues

Public Issue Tracker for the Android Kinetic Fit Mobile Application
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Free trial of smart subscription was not in my data migration #31

Closed benomar34 closed 4 years ago

benomar34 commented 4 years ago

Describe the bug: My Smart subscription free trial ends on May 04, 2020. I began the " Intro to Power Training 2" plan with app 1.4.23 but I can't test some workouts with beta app which are not in Core subscription as "4 x 4 min VO2max efforts with zone setup for the week".

To Reproduce: Go to 'Home page of beta app 2.5.5' Click on 'Ride' in the training plan Click on 'View Plan' Click on 'Calendar' Scroll down to a day with a workout not part of Core subscription as "4 x 4 min VO2max efforts with zone setup for the week". See error: the Duration is unreadable and if you click on the workout, it is a "Free Ride".

Expected behavior: I expected the subscription to be part of the data migration

Smartphone : Device: Moto G5 (XT1676) OS: Android 8.1.0 Kinetic Fit Version 2.5.5

Trainer : Trainer: Kinetic Road Machine Smart 2 Firmware Version 1.2

Additional context: Free Trial subscription on benomar34@gmail account

Screenshot_20200415-193027 Screenshot_20200415-193039

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lexicalninja commented 4 years ago

None of the subscription information was carried over from the other data base to this beta version. In beta, all versions use test subscriptions that are fake. There is no way to pull down that data from google for the beat testing. If you would like to test the subscription content for us, you may be able to "purchase" the sub again. It should say test card always passes and should not charge you for the subscription.

Test subscriptions will give you a lot of email notifiactions because they try and test all of the phases of a subscription: initial sub, renewal, cancel.

in the beta, you should be able to make test purchases, but the subs will have to be "repurchased" every few days because testing in google is done on accelerated timelines.

again, this should not cost you money.

If this does not work for you, you can go back to the production version or you can send me some screen shots of what you see when you try and get a sub in beta and we can work through this, but there really isn't a way in a beta test on google to get that other sub data

benomar34 commented 4 years ago

Hi Thank you for your quick reply. I purchased a new subscription via Google Play and I'm in 7 days trial. As a result now I have access to all training plans. But there are still only 64 workouts available instead of approximately 200. And some of the workouts included in the training plans are not among these 64. I'm still unable to continue to test my training plan. Any help? Kind regards

Le mer. 15 avr. 2020 à 22:32, lexicalninja notifications@github.com a écrit :

None of the subscription information was carried over from the other data base to this beta version. In beta, all versions use test subscriptions that are fake. There is no way to pull down that data from google for the beat testing. If you would like to test the subscription content for us, you may be able to "purchase" the sub again. It should say test card always passes and should not charge you for the subscription.

Test subscriptions will give you a lot of email notifiactions because they try and test all of the phases of a subscription: initial sub, renewal, cancel.

in the beta, you should be able to make test purchases, but the subs will have to be "repurchased" every few days because testing in google is done on accelerated timelines.

again, this should not cost you money.

If this does not work for you, you can go back to the production version or you can send me some screen shots of what you see when you try and get a sub in beta and we can work through this, but there really isn't a way in a beta test on google to get that other sub data

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/kinetic-fit/fit-android-issues/issues/31#issuecomment-614264945, or unsubscribe https://github.com/notifications/unsubscribe-auth/APGJGI434Q3ZKJOWY4LVBNLRMYKU5ANCNFSM4MIYRJQQ .

lexicalninja commented 4 years ago

Thats a different issue than I previously understood. I am reopening this to get it figured out. Thanks for the report.

lexicalninja commented 4 years ago

@benomar34 Please let me know if this is fixed with the release that was pushed yesterday when you have time. Thank you.

benomar34 commented 4 years ago

With pleasure but I can't get the new beta app with Google Play. Any other way to get it?

lexicalninja commented 4 years ago

You don't see the new version yet or you left the beta program?

sometimes you need to go into the myApps area and search for updates

benomar34 commented 4 years ago

That's what I did but no I don't see the new version yet. No didn't leave the beta program...

Le mer. 22 avr. 2020 à 19:21, lexicalninja notifications@github.com a écrit :

You don't see the new version yet or you left the beta program?

sometimes you need to go into the myApps area and search for updates

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/kinetic-fit/fit-android-issues/issues/31#issuecomment-617916664, or unsubscribe https://github.com/notifications/unsubscribe-auth/APGJGIY42PES6IRI6HGQ63DRN4RRTANCNFSM4MIYRJQQ .

lexicalninja commented 4 years ago

OK. you can try and see it by clearing the cache on the play store app. Otherwise it is still replicating down and you should get it today sometime

benomar34 commented 4 years ago

No. I'm sorry but I've just tried what you said with no result...

lexicalninja commented 4 years ago

OK, it may just take some time, then.

benomar34 commented 4 years ago

No other way to get the app?

lexicalninja commented 4 years ago

At this point, it has to do with google play getting it to you. There isnt anything I can do until they push it out and your phone picks up the update.

benomar34 commented 4 years ago

Ok thanks. When it's ok I'll tell you if the bugs I've noticed are fixed

lexicalninja commented 4 years ago

Works for me. I am pretty sure they are fixed, so there is not really a rush. I just wanted to make sure I kept you in the loop when I pushed the changes

benomar34 commented 4 years ago

2 hours ago the beta app 2.5.6 had been available on Google Play. I wanted to test issues #31 and #34 but as I've just reported in issue #35 I can't reach full sensors connection. I reverted to 2.5.5 and I reached full connection. 2.5.6 again with no improvement so I stay with 2.5.5..

lexicalninja commented 4 years ago

Thanks. I see what happened. There was a change to the way the app reads the bits and it was dropping the higher bits that say power is available. I am pushing a fix to that right now. Hopefully you get it sooner than the last update took.

benomar34 commented 4 years ago

Hi I'm on Smart Monthly subscription with beta app 2.5.8 (239). All the training plans are available: Screenshot_20200501-115342 But not all the workouts (64 instead of approximately 200): Screenshot_20200501-115251 In some training plans when you select a workout which is not among these 64 you get "Free Ride" instead! Anyway the "Free Ride" workout says that it will calculate a new FTP. Is that normal? Kind Regards

lexicalninja commented 4 years ago

Nope. You should have a lot more workouts and the correct workout would change your ftp. I found the issue and am sending out a patch right now. Hopefully you see it today.

benomar34 commented 4 years ago

Hi It's now ok with 2.5.10 I've got access to all workouts. Thanks