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kinjalagarwal1810 / pe

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Add command stated in the UG does not work #4

Open kinjalagarwal1810 opened 6 months ago

kinjalagarwal1810 commented 6 months ago

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I am using a command stated in the UG

Expected: The command should pass since it is from the UG

Actual: There is an error for an invalid prefix. User is not told what prefix is incorrect so it is difficult for me to troubleshoot also.

nus-se-script commented 6 months ago

Team's Response

Actual (Copy directly from UG in NetConnect website): "add n/Fiona Kunz p/94824272 e/lydia@example.com a/little tokyo role/Supplier tos/Delivery within 2 weeks prod/Office Supplies prod/Furniture"

What tester execute: ""add n/Fiona Kunz p/94824272 e/lydia@example.com a/little tokyo role/Supplier tos/Delivery within 2 weeksprod/Office Supplies prod/Furniture"

This happen because, when the tester copy the command from the UG pdf file, the space between weeks and prod has never been taken. This is page size of the PDF file. As can be seen from the attached image from the NetConnect website, the newline works fine and does not cause any problem when copying the command and paste to NetConnect application.

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The 'Original' Bug

[The team marked this bug as a duplicate of the following bug]

Add command shows error even when i use the example from the UG

I am using the example command provided in the UG.

Expected: A success message

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Actual: An error message even though this was the prefix provided in the UG (Invalid prefix has been detected.) I am not even told what is the incorrect prefix so I don't know where i went wrong

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[original: nus-cs2103-AY2324S2/pe-interim#4960] [original labels: type.FunctionalityBug severity.Medium]

Their Response to the 'Original' Bug

[This is the team's response to the above 'original' bug]

Actual (Copy directly from UG in NetConnect website): "add n/Benson Mayer p/87728933 e/mayerb@example.com a/311, Clementi Ave 2, #02-25 role/Client pref/Dairy-free prod/Sourdough bread prod/Raisin Bread"

What tester execute: "add n/Benson Mayer p/87728933 e/mayerb@example.com a/311, Clementi Ave 2, #02-25 role/Client pref/Dairy-freeprod/Sourdough bread prod/Raisin Bread"

This happen because, when the tester copy the command from the UG pdf file, the space between Dairy-free and prod has never been taken. This is page size of the PDF file. As can be seen from the attached image from the NetConnect website, the newline works fine and does not cause any problem when copying the command and paste to NetConnect application.

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Items for the Tester to Verify

:question: Issue duplicate status

Team chose to mark this issue as a duplicate of another issue (as explained in the Team's response above)

Reason for disagreement: [replace this with your explanation]

## :question: Issue response Team chose [`response.Rejected`] - [ ] I disagree **Reason for disagreement:** [replace this with your explanation]
## :question: Issue severity Team chose [`severity.Low`] Originally [`severity.Medium`] - [ ] I disagree **Reason for disagreement:** [replace this with your explanation]