search

kiransdemoaccount / kiranmaxweber

kiranmaxweber.zendesk.com
0 stars 0 forks source link

Where is my order?! #22

Open kiransdemoaccount opened 8 years ago

kiransdemoaccount commented 8 years ago

This Github issue is synchronized with Zendesk:

Ticket ID: #3908 Priority: high Group: Refunds Requester: jennyxhansen@gmail.com Organization: Gleneagles Hospital Assignee: Kiran Max Weber

Original ticket description:

Where is my order?!

kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Jennifer Hansen on 2016-08-09 at 10:09:

I ordered it two weeks ago!

kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-08-09 at 10:15:

Hi Jen,

We're on it!

Kiran Max Weber
Senior Solutions Consultant

kiran@zendesk.com

+65 8621 2984 (SG)
+1 415 238 4402 (US)

Zendesk | Zopim | BIME

kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-08-09 at 10:16:

ghjkhgkl
kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-08-09 at 10:28:

and the Description of a ticket, like so!

Macros are a simple and effective way to streamline your workflow is to create macros for support requests that can be answered with a single, standard response.

This saves you the time and effort of crafting a separate response to each customer that has the same issue, making sure language and tone are the same, and processes are followed to the T!

Macros contain actions, which can be updates to ticket properties, like the custom fields to the left. A Macro can also add personalized or custom data with placeholders.

Kiran Max Weber
Senior Solutions Consultant

kiran@zendesk.com

+65 8621 2984 (SG)
+1 415 238 4402 (US)

Zendesk | Zopim | BIME