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Chat with Jennifer Hansen #23

Open kiransdemoaccount opened 8 years ago

kiransdemoaccount commented 8 years ago

This Github issue is synchronized with Zendesk:

Ticket ID: #3957 Priority: high Group: Support Requester: jennyxhansen@gmail.com Organization: Swiggy restaurant 856 Assignee: Kiran Max Weber

Original ticket description:

Chat started: 2016-08-29 02:34 AM UTC
Served by: Kiran Max Weber

IP: 14.100.132.83
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2836.0 Safari/537.36
Country: Singapore
City: Singapore
URL: https://kiranmaxweber.zendesk.com/hc/en-us

The chat transcript will be appended when the agent or visitor leaves the chat.

kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-08-29 at 02:35:

Chat started: 2016-08-29 02:34 AM UTC

(02:34:41 AM) Jennifer Hansen: gfghjhgfg
(02:34:58 AM) *** Kiran Max Weber joined the chat ***
(02:35:15 AM) Kiran Max Weber: gfgfgh
(02:35:28 AM) *** Kiran Max Weber left the chat ***

kiransdemoaccount commented 8 years ago

tgyhgtfrtgyhgtfrtg

kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-08-29 at 02:44:

and the Description of a ticket, like so!

Macros are a simple and effective way to streamline your workflow is to create macros for support requests that can be answered with a single, standard response.

This saves you the time and effort of crafting a separate response to each customer that has the same issue, making sure language and tone are the same, and processes are followed to the T!

Macros contain actions, which can be updates to ticket properties, like the custom fields to the left. A Macro can also add personalized or custom data with placeholders.
kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-08-29 at 02:52:

Chat ended: 2016-08-29 02:52 AM UTC

Name: Jennifer Hansen
Email: jennyxhansen@gmail.com
Phone: –
Notes: –

kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-08-29 at 05:23:

hugftydrsrfghytdrftyg

Kiran Max Weber
Senior Solutions Consultant

kiran@zendesk.com

+65 8621 2984 (SG)
+1 415 238 4402 (US)

Zendesk | Zopim | BIME

kiransdemoaccount commented 8 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-08-29 at 06:34:

CSAT