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kiransdemoaccount / kiranmaxweber

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Marriott rewards question #28

Open kiransdemoaccount opened 7 years ago

kiransdemoaccount commented 7 years ago

This Github issue is synchronized with Zendesk:

Ticket ID: #4082 Priority: high Group: Engineering Requester: jennyxhansen@gmail.com Organization: Adobe Assignee: Jirat Boomuang (Admin)

Original ticket description:

Marriott rewards question

- Jen

kiransdemoaccount commented 7 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-11-02 at 07:46:

Public
kiransdemoaccount commented 7 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-11-02 at 07:48:

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kiransdemoaccount commented 7 years ago

Comment made from Zendesk by Kiran Max Weber on 2016-11-02 at 07:48:

Update
kiransdemoaccount commented 7 years ago

Comment made from Zendesk by Kiran Max Weber on 2017-03-28 at 09:08:

and the Description of a ticket, like so! Macros are a simple and effective way to streamline your workflow is to create macros for support requests that can be answered with a single, standard response. **This saves you the time and effort of crafting a separate response to each customer that has the same issue, making sure language and tone are the same, and processes are followed to the T!** Macros contain actions, which can be updates to ticket properties, like the custom fields to the left. A Macro can also add personalized or custom data with *placeholders.* You can even include images!