Move.me application freeze

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What steps will reproduce the problem?
1. Start the app
2. press any button on the move controller
3. press the Move button on the controller

What is the expected output? What do you see instead?
Sword moving around freely
It moves for just a split second and then the PS3 freezes completely and has to 
be reset

What version of the product are you using? On what operating system?
1.01
PS3 3.60

Please provide any additional information below.

Original issue reported on code.google.com by ftwrt...@gmail.com on 16 Mar 2011 at 7:12

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I'm having the same exact issue following the same steps above. 

Original comment by axebla...@gmail.com on 16 Mar 2011 at 12:04

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Same exact issue as above

Original comment by Amethyst...@gmail.com on 16 Mar 2011 at 4:13

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I'm also experiencing the same issue.

Original comment by halo...@gmail.com on 16 Mar 2011 at 5:42

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Mine is actually doing well. I have not come into any issues at all.

Original comment by JDeguzma...@gmail.com on 17 Mar 2011 at 1:09

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I have a friend on my PS3 friend's list that isn't having issues either. I just 
want to know why I am.

Original comment by ftwrt...@gmail.com on 17 Mar 2011 at 1:24

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i am having the same problem i got on the application worked for a while and 
the frozed.

Original comment by Segovia...@gmail.com on 17 Mar 2011 at 5:20

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My Move.me application will work perfectly fine in the dark, but if the lights 
are turned on and you recalibrate, the application freezes.

Original comment by jdschu...@gmail.com on 17 Mar 2011 at 10:24

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Hi,

I can't reproduce this on my machine. Does anyone have more information?

Is a client application connected?
What are the lighting conditions in your room like? (Mine is an office with 
fluorescent lighting above)

If we can figure out how to reproduce this, I will fix it and update the 
application.

Thanks,
John

Original comment by john.mcc...@gmail.com on 17 Mar 2011 at 9:22

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Original comment by john.mcc...@gmail.com on 17 Mar 2011 at 9:23

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No client connections. It seems to be lighting related. The app works fine with 
a sunlit filled room but freezes if it is ran with only dim artificial lighting.

Original comment by ftwrt...@gmail.com on 17 Mar 2011 at 9:37

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I will keep trying to reproduce this, but so far I haven't been able to.

Original comment by john.mcc...@gmail.com on 18 Mar 2011 at 3:37

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This might help, At first I did not have any problems with the Move.me app, 
But later On I had my console to lock up after the move was configured, I 
noticed that if you didnt have a game in the blu-ray drive it would lock up, 
Insert a game and restart and would have no problems at all.

Original comment by dezfrom...@gmail.com on 21 Mar 2011 at 11:55

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Hi,

That isn't likely to be the cause because Move.Me never, ever accesses the 
Blu-Ray drive.

Thanks,
John

Original comment by john.mcc...@gmail.com on 22 Mar 2011 at 12:58

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Same thing is happening to me, I can make a video of myself and post it on 
YouTube so that you can see all of the steps, as well as the type of lighting 
in the room causing it to freeze. (The PS3 doesn't crash, perse, because 
holding the power button still properly shuts down the PS3... so it feels more 
like a memory leak to me.)

Original comment by PhotonRe...@gmail.com on 25 Mar 2011 at 3:02

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Hey guys, I just got access to and started playing with move.me today. I seem 
to also be affected by this issue. I can readily reproduce it without fail. It 
is almost certainly a lighting issue particularly the lighting present during 
calibration. The application worked fine this morning while my den was sunlit. 
But this evening if my room was only lit with a corner lamp application freezes 
about a second or half a second after calibration every time. If I turn on the 
overhead light it works fine. If I perform the calibration with the overhead 
light on and then turn it off the application will continue to work fine in the 
dim light.

I shot a quick video of the issue here is a link: 
http://www.youtube.com/watch?v=Qw2Q-3ASpTo

I hope this helps.

Thanks,
Jacob

Original comment by Pennockj...@gmail.com on 25 Mar 2011 at 4:04

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Hi,

I've pushed a new release that should be up on PSN in 2-3 weeks. It fixes the 
crash that has been reported here.

John

Original comment by john.mcc...@gmail.com on 23 Apr 2011 at 12:57

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Thanks John. Much appreciated.

Original comment by ftwrt...@gmail.com on 23 Apr 2011 at 1:42

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Out of curiosity, what caused the issue? :)

Original comment by Marcello...@gmail.com on 22 May 2011 at 10:45

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Every frame from the PlayStation Eye is compressed into a JPEG image so that it 
can be sent over for augmented reality applications. There was a bug in how I 
was feeding in the image that could cause the JPEG encoder to crash. 

Original comment by john.mcc...@gmail.com on 23 May 2011 at 12:55

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Thanks John. :)

Original comment by Marcello...@gmail.com on 30 May 2011 at 12:42

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This has been fixed with the patch and the official release.

Original comment by john.mcc...@gmail.com on 10 Aug 2011 at 3:25

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