kivy / kivy-ios

Toolchain for compiling Python / Kivy / other libraries for iOS
https://kivy.org/docs/guide/packaging-ios.html
MIT License
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We discovered that the content didn’t load after lauched. #816

Closed Tan837 closed 1 year ago

Tan837 commented 1 year ago

I uploaded my app that I made with Kivy to the app store connect and after they reviewed it I get the following,

We discovered that the content didn’t load after lauched.

Review device details:

Screenshot-0611-132220

they sent me a screenshot of a blank black screen, I have run the app on my iPad that is running OS version: IOS 16.5 and I faced no issues at all, the app ran perfectly, I also tried running it on simulators in xcode and it works perfectly.

github-actions[bot] commented 1 year ago

👋 We use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with the project.

If you're having trouble installing or using kivy-ios, maybe you could be interested to installation and requirements.

Let us know if this comment was made in error, and we'll be happy to reopen the issue.