Open youcefswoo opened 4 months ago
Hey @youcefswoo thanks for reaching out. We are aware of this issue from a previous customer and have made some updates to the example app in this PR to address this. Also, you can refer to the iOS readme - tracking open events section for more information on this.
Currently, in our sending systems, we allow our customers to either add a badge or not. When a customer adds a badge, the count is always sent as 1 since our systems don't really know what the count on the app is since that information is never sent to our systems.
We plan to provide more flexibility around the badge count and the ability to increment the value in the future, but that functionality is not currently supported.
The best option for now is the PR linked above - where when a user taps on a notification, you can decrement the count by 1, or when the app is started, you can set it to 0. We do realize that neither of these gives our developers the opportunity to increment the badge count, but at least by implementing this PR, your users will not always see a badge on the app icon. Whenever we have the feature implemented we will get back to you.
Hey @youcefswoo thanks for reaching out. We are aware of this issue from a previous customer and have made some updates to the example app in this PR to address this. Also, you can refer to the iOS readme - tracking open events section for more information on this.
Currently, in our sending systems, we allow our customers to either add a badge or not. When a customer adds a badge, the count is always sent as 1 since our systems don't really know what the count on the app is since that information is never sent to our systems.
We plan to provide more flexibility around the badge count and the ability to increment the value in the future, but that functionality is not currently supported.
The best option for now is the PR linked above - where when a user taps on a notification, you can decrement the count by 1, or when the app is started, you can set it to 0. We do realize that neither of these gives our developers the opportunity to increment the badge count, but at least by implementing this PR, your users will not always see a badge on the app icon. Whenever we have the feature implemented we will get back to you.
Thanks for your clarification.
Checklist
master
branch or latest release of this package.Description
Expected behavior
Actual behavior
Steps to reproduce
The Klaviyo React Native SDK version information
0.3.1
Environment Description
"react": "18.2.0","react-native": "0.73.3","@react-native-firebase/messaging": "19.1.0",