Cero Viewed Product Since Last Update

[CalzaFino]

Environment details

PHP version: 8.1 Magento version: 2.4.5-p1 Klaviyo extension version: Anything else that would help a developer reproduce the bug?

Steps to reproduce

Metrics for Viewed products are not recording any activity since I updated the Module about a month ago.

Expected result

I have metrics for other activities like purchases or active on-site but nothing on viewed product

Actual result

Flows based on Viewed Products are not being trigged

Additional information

No response

[CalzaFino]

I am investigating this a little bit more, and I also realize at that time, I did Update my Magento theme to "Breeze," which most likely may be the reason for this problem. Is there any chance you make the connector compatible with Breeze or provide a temporary workaround? Here is the information about Breeze: https://breezefront.com/docs/

[cykolln]

@CalzaFino Which extension version are you using?

[CalzaFino]

4.0.9

On Wed, Mar 1, 2023 at 2:09 PM Claire Kolln (Integrations Ecom) < @.***> wrote:

@CalzaFino https://github.com/CalzaFino Which extension version are you using?

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[cykolln]

Looks like our use of require JS to load the Viewed Product tracking script conflicts with Breeze themes - creating an internal ticket to investigate further and put a fix in place

[cykolln]

After discussing with the team it was decided updating our extension for compatibility with Breeze themes doesn't fit in our current roadmap as this is a non-standard theme.

[jorgb90]

@cykolln Could this be reconsidered? :) I think getting compatibility with Breeze and Hyva is getting more and more important.