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klaviyo / php-klaviyo

PHP wrapper for the Klaviyo API
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Integrating the product feed for other ecommerce platforms #22

Closed franclin closed 3 years ago

franclin commented 4 years ago

We are trying to implement the Product Feed as described here (https://help.klaviyo.com/hc/en-us/articles/115005082787-Product-Feeds-and-Recommendations) for one of our customers (coronacigar.com). The online documentation doesn’t give a detailed procedure of how to get this done with third party shopping cart.

As far as I understand, the feed is meant to be pulled by Shopify from the retailer’s webstore. However, I think this feed should follow a specific format as well as being returned in a specific format (JSON or XML).

smoucka commented 3 years ago

Hi @franclin

Klaviyo's Product Feed feature utilizes the catalog stored in your Klaviyo account. If you've integrated this customer's Shopify store with a Klaviyo account then this catalog sync is handled automatically. If you need to access to a third party catalog that is not synced through Shopify you'll want to set up a custom catalog. This is detailed briefly in our Custom Integration documentation here. You'll ultimately want to reach out to our Support Team for help in setting this up (link provided in documentation).

I'm going to mark this issue as closed.