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kliment / Printrun

Pronterface, Pronsole, and Printcore - Pure Python 3d printing host software
GNU General Public License v3.0
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Pronterface - Errno 6 Device not configured #1394

Closed wizwho closed 6 months ago

wizwho commented 7 months ago

Artillery X3 response after "Connected" message lasting a few seconds. Works fine on the X2.

How to fix?

rockstorm101 commented 6 months ago

HI @wizwho, what's your OS and what version of Pronterface are you running? I'm unable to obtain this error but my guess is that something is wrong with the serial port connection. Did you make sure no other app is trying to use the same port at the same time?

wizwho commented 6 months ago

You are too late. I’ve already requested return and refund.

fyi: Pronterface works fine on my other printers, including the X2 which I have put back in service. My OS is Mac 14.1.2.

For more info on other reasons why I am so disappointed, even if I could get Pronterface working, review my Customer Service dialogs.

Ted King

On Dec 10, 2023, at 10:25 AM, Rock Storm @.***> wrote:

HI @wizwho https://github.com/wizwho, what's your OS and what version of Pronterface are you running? I'm unable to obtain this error but my guess is that something is wrong with the serial port connection. Did you make sure no other app is trying to use the same port at the same time?

— Reply to this email directly, view it on GitHub https://github.com/kliment/Printrun/issues/1394#issuecomment-1849027193, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA4GZNOUEJVI7XMZGC3INKLYIXWA3AVCNFSM6AAAAABADD4N7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNBZGAZDOMJZGM. You are receiving this because you were mentioned.

rockstorm101 commented 6 months ago

Do I understand correctly that this was a hardware issue then and not directly related to Pronterface? Could we close this issue then?

wizwho commented 6 months ago

Yes, more likely a firmware issue.

On Dec 11, 2023, at 3:56 AM, Rock Storm @.***> wrote:

Do I understand correctly that this was a hardware issue then and not directly related to Pronterface? Could we close this issue then?

— Reply to this email directly, view it on GitHub https://github.com/kliment/Printrun/issues/1394#issuecomment-1849827633, or unsubscribe https://github.com/notifications/unsubscribe-auth/AA4GZNLK33MAZJCLVY3YOTTYI3REVAVCNFSM6AAAAABADD4N7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNBZHAZDONRTGM. You are receiving this because you were mentioned.

rockstorm101 commented 6 months ago

Thanks for your quick responses. Closing then.