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klokantech / bmarchives-tickets

BMArchives Request/Issue Tickets Tracker
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PayPal account & payment issue #20

Closed AnkeSR closed 11 years ago

AnkeSR commented 11 years ago

Paypal payments are not being deposited on the mission 21 account but on info@bmarchives.org, to which we have no access. There seems to be a problem with the link of the icon and the connected account. Can you send me any information which may assist before I contact paypal directly? Thanks

o1da commented 11 years ago

I change the link of the icon to mission 21 account. But it itself doesn't solve past payments, please try to add email address info@bmarchives.org to your mission 21 account as alias email. It can be done from PayPal -> My Account -> Profile -> Add or Edit Email -> Add It should pair past payments to your correct account, if not - contact paypal directly would be necessary.

klokan commented 11 years ago

@AnkeSR What is the status of this issue? Is it now resolved?

AnkeSR commented 11 years ago

Yes, we managed to resolve it last week. Thanks!

klokan commented 11 years ago

Great. I am closing the ticket.