kmcd support_flow issues

kmcd / support_flow

Email based customer support app

http://getsupportflow.org

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issues

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/login -> replace hand-rolled auth with omniauth or devise

#227 kmcd opened 9 years ago
0
/agents/1 -> delete

#226 kmcd opened 9 years ago
0
/app -> install exception handling (e.g. airbrake)

#225 kmcd opened 9 years ago
0
/login -> agents/requests appearing in demo a/c

#224 kmcd closed 9 years ago
0
/requests/new -> inbound email raising exception on search page

#223 kmcd opened 9 years ago
0
/guides -> search page HTTPS link

#222 kmcd opened 9 years ago
0
/email/inbound -> route TEAM_NAME@gsf to team mailbox (currently only adressable by id)

#221 kmcd closed 9 years ago
1
/requests/new -> inbound email not arriving

#220 kmcd closed 9 years ago
0
/guides/1 -> ignore page view activities (blank timeline owner)

#219 kmcd closed 9 years ago
0
/trial -> change notice links to theme default

#218 kmcd opened 9 years ago
0
/app -> help (.com) links should *not* use https

#217 kmcd closed 9 years ago
0
/reply_templates/3/edit -> change template text to reply

#216 kmcd opened 9 years ago
0
/notifications/edit -> change title to Email foo@bar.com when:

#215 kmcd opened 9 years ago
0
/agents -> link to agent open/closed (also dont show 0)

#214 kmcd closed 9 years ago
0
/customers/1 -> add contact info from clearbit/fullcontact

#213 kmcd opened 9 years ago
0
/requests/1 -> link to /requests created/updated on same date

#212 kmcd opened 9 years ago
0
/agents/1, /customers/1, /requests/1 -> info box stats as on dashboard

#211 kmcd opened 9 years ago
0
/requests,/customers -> multiple update using checkboxes (like github issues)

#210 kmcd opened 9 years ago
0
/login/new -> for unknown team

#209 kmcd opened 9 years ago
0
/login, /singup -> add error messages to failed login/signup

#208 kmcd opened 9 years ago
0
/app -> populate CRM rake task

#207 kmcd closed 9 years ago
2
/login/new exception

#206 kmcd closed 9 years ago
0
/signup -> same UI as /login

#205 kmcd closed 9 years ago
0
/teams/1 -> update guide index missing activity owner

#204 kmcd closed 9 years ago
1
/customers/new -> replace billing enquiry with a persons name in placeholder

#203 kmcd closed 9 years ago
0
/ui -> group similar activities in activity timeline (like github stream)

#202 kmcd opened 9 years ago
0
/requests/1 -> waiting for 1st reply incorrect

#201 kmcd closed 9 years ago
2
/guides/1/edit -> full screen save (toolbar button or shortcut)

#200 kmcd opened 9 years ago
0
/app -> admin panel: app profile, a/c switch

#199 kmcd opened 9 years ago
0
/login -> team_id should be integer

#198 kmcd closed 9 years ago
1
/login -> team should be integer

#197 kmcd closed 9 years ago
1
/signup -> use same ui as login (improve copy later ...)

#196 kmcd opened 9 years ago
0
/agents/1 -> link to average reply/close search results

#195 kmcd opened 9 years ago
0
/ui -> link to request (instead of search results) when only request present

#194 kmcd opened 9 years ago
0
/login -> delete expired tokens

#193 kmcd opened 9 years ago
0
/search -> xls export

#192 kmcd opened 9 years ago
0
/requests -> sortable right columns: waiting time, first reply, happiness

#191 kmcd opened 9 years ago
0
/customers -> sortable right columns: waiting time, first reply, happiness

#190 kmcd opened 9 years ago
0
/app -> update pages (e.g. request, dashboard) using web sockets

#189 kmcd opened 9 years ago
0
/settings -> add invite agent link to drop down list

#188 kmcd opened 9 years ago
0
/customers -> new/old open/closed filters broken

#187 kmcd closed 9 years ago
1
/login -> from home page; i.e. enter team name

#186 kmcd opened 9 years ago
0
/agents/1 -> activity when agent is un-assigned from request

#185 kmcd opened 9 years ago
1
/customers -> open/close filter broken

#184 kmcd closed 9 years ago
1
/agents/1 -> show close in timeline when other agent closes request

#183 kmcd opened 9 years ago
0
/guides/1 -> template: open html editor by default

#182 kmcd opened 9 years ago
0
/requests/1 -> replace waiting time with open time after 1st reply

#181 kmcd closed 9 years ago
1
/email/inbound -> authenticate mandrill webhook

#180 kmcd opened 9 years ago
0
/guides/search -> customise template

#179 kmcd opened 9 years ago
0
/guides -> create search page instead of link/button

#178 kmcd opened 9 years ago
0