kmcd / support_flow

Email based customer support app

http://getsupportflow.org

0 stars 1 forks source link

Guides documentation #20

Open kmcd opened 9 years ago

kmcd commented 9 years ago

TODO:

[x] Create template (bootstrap CDN default)
[x] Use GSF template as default for app
[x] Create help pages, outline headings
[x] Create support page outline TOC, contact details
[x] Add Need Help? app links
[x] Hire writer for guides
[ ] Email Sylvie: screen cast, list of competitors, QA plan, estimates ...

kmcd commented 9 years ago

Guides:

/agents

[ ] CRUD
[ ] Invitation
[ ] Stats explination
[ ] Notifications

/customers

[ ] CRUD

/requests

[ ] CRUD
[ ] Replies
[ ] Commands

/guides

[ ] CRUD
[ ] WYSIWYG editor
[ ] Template customisation
[ ] Searching

/teams

[ ] Billing
[ ] Domains
[ ] Mailboxes
[ ] Explain dashboard (incl. stats)

/faq

[ ] top 10 questions

/onboard

[ ] Demo
[ ] Trial

kmcd commented 9 years ago

Potential writer: Rebekah Law http://personofletters.co.uk

kmcd commented 9 years ago

Add inline documentation for …

153 /settings/domains -> team name, redirecting etc.

152 /settings/mailbox -> add mail help info