knadh / listmonk

High performance, self-hosted, newsletter and mailing list manager with a modern dashboard. Single binary app.

https://listmonk.app

GNU Affero General Public License v3.0

15.25k stars 1.39k forks source link

Views and Clicks showing up in Stats but not in Analytics #2049

Open aus70 opened 1 month ago

aus70 commented 1 month ago

Version:

listmonk: v3.0.0
OS: MacOS Ventura 13.6.9

Description of the bug and steps to reproduce: I created a few test campaigns, viewed the emails, clicked on the tracked links. Views and clicks show up in the campaign Stats, but not in the Analytics, where i see Views (0) and Clicks (0).

Am I missing anything? Thanks

MaximilianKohler commented 1 month ago

Like #1728 and #1795?

aus70 commented 1 month ago

not quite:

With reference to #1728, in my case not only the percentage was missing, but the whole chart and, most importantly, the view and Clicks count was zero.

1795 seems to be somewhat related to my case. I see now, after about 24 hours, that the charts and counts look good, so it might be an issue with the query that is run to extract the data used in the Analytics chart. Please note that changing the Analytics time window did not solve the problem.

Thanks!