knighty / fimfiction-issues

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Cover images over a certain size fail to upload, resulting in 500 errors. Help text is incorrect. #424

Open ocalhoun6 opened 1 year ago

ocalhoun6 commented 1 year ago

I'm not sure what the size limit is, but I just tried to put a 3.3MB cover image on a story, and I was confused for a while about why it kept failing and sending me to a 500 error page instead.

Eventually, I tried resizing the cover image down to 859KB, and it worked perfectly.

There is a help text by the cover image uploader (only visible by hovering over it) that says images must be less than 5MB in size. But...

A) That help text appears to be incorrect. My 3.3MB image failed despite being less than 5MB. So the text should be changed to reflect the actual size limit.

B) That text is not particularly easy to notice, especially when having issues. Ideally, there would be some always-visible text next to the upload button that says the size limit ... OR: Ideally, instead of redirecting to a 500 error, the website should give a more descriptive error such as "Cover image too large, please use an image less than XMB in size."

The biggest issue here is the non-descriptive and somewhat misleading error message.

ocalhoun6 commented 1 year ago

The cover image, in case anybody wants to reproduce the error: https://derpicdn.net/img/view/2019/2/23/1970053.png

I was using Firefox on Ubuntu, in case that makes any difference.