Set up requests-only help center on Zendesk

[erincbailey]

We need to decouple Zendesk help docs (help center) from the request form and reviewing tickets and ensure redirects work properly.

Here is a reference: https://support.zendesk.com/hc/en-us/articles/4408884098074

Things to consider:

• We need to figure out how that will flow from Antora docs site. And, we should recreate a home page on Antora. Can the Antora site take over support.kobiton.com? (if not - we need to make sure there's a link to the new Antora help docs from the request form site)
• How much do we need to get look-and-feel to "match" between them?
• Assume we'll still offer a direct link from Portal to submit a support ticket - which would go to this new site. Plus, we need a prominent place to do it from the new help docs

[internetisaiah]

Moving issue to Jira.