search

kobolabs / Kobo-Reader

http://www.koboereader.com/
585 stars 126 forks source link

Request for the Elipsa 2E kernel sources #126

Closed NiLuJe closed 12 months ago

NiLuJe commented 1 year ago

It's that time of the year again ;).

Hoping the condor will have a smooth flight, cheers!

KnutSolvig commented 1 year ago

Maybe @ringerc can help?

KnutSolvig commented 1 year ago

Or @gtalusan?

Gimsu commented 1 year ago

I bought a Kobo Elipsa 2e yesterday and was putting my notes together in preparation to install KOReader then I came across this issue. Would love for this to be fixed so I can use it soon!

Szybet commented 1 year ago

Asking via email / messenger support helped to get the clara 2E sources, so you can try that

KnutSolvig commented 1 year ago

Asking via email / messenger support helped to get the clara 2E sources, so you can try that

Whats the email?

Szybet commented 1 year ago

no idea i used messenger

Gimsu commented 1 year ago

Thanks for the tip, I don't have Messenger so used Twitter. Here's the link to the options, no email that I can see:

https://help.kobo.com/hc/en-us/requests/new

KnutSolvig commented 1 year ago

Thanks for the tip, I don't have Messenger so used Twitter. Here's the link to the options, no email that I can see:

https://help.kobo.com/hc/en-us/requests/new

I have messaged them on Messenger now and awaiting a higher department.

But as a person unknown to most of the developer universe; what am I actually asking for? A code? A file?

And if I manage to get these sources, where do I send them so that KOReader can gain support for the Elipsa 2E?

Gimsu commented 1 year ago

After speaking with two people via Twitter, I was directed to the Feedback button on the main site kobo.com so I'm filling that out now.

I'm not sure how this worked out in the past, but I hope this results in it getting worked out. I'm kind of stuck as I foolishly didn't search the issues before buying the Elipsa 2e.

Szybet commented 1 year ago

As you are on the chat with them, you can ask about other kernel sources ( Clara 2E, Kobo nia ) they are propably outdated

Gimsu commented 1 year ago

That chat is closed since they directed me to the Feedback section, there was no response on 1) sources and this issue or 2) if I could downgrade to a firmware which works.

NiLuJe commented 1 year ago

2) if I could downgrade to a firmware which works.

That makes no sense, first, it's a brand new device, so it's not like there are that many earlier firmwares to pick from to begin with. But, most importantly, the issue isn't the "software" per se, it's the hardware: it's quite simply a different SoC, hence the need for a different kernel.

Gimsu commented 1 year ago

I apologise for making that mistake, I wasn't aware it was a brand new device. I was just trying to help by contacting them in the hopes that they would attend to this issue.

KnutSolvig commented 1 year ago

Update: I have now gotten in contact with Kobo and they say that they will be uploading the files online, yet there is no ETA for this. When asked if they have any approximate ETA at all I got a blank no. I messaged them on Messenger. Was relatively efficient.

NiLuJe commented 12 months ago

Resolved via e41d108, thanks!