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kodeswarank / enterprise-log-search-and-archive

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Unable to send email #163

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Create a query that will produce an email due to long query times
2.
3.

What is the expected output? What do you see instead?

An email from ELSA

What version of the product are you using? On what operating system?

ELSA installed by script on Ubuntu 12.04

Please provide any additional information below.

I've noticed that ELSA isn't sending us email when long queries are submitted 
and or other email requests.  I've taken a look in the logs and found this: 

* ERROR [2013/07/02 12:45:07] /usr/local/elsa/web/lib/API.pm (3659) 
API::send_email 27620 [undef]
Unable to send email: Subject: ELSA archive query 10768 complete with 37 results
To: user@email.com
From: noreply@email.com

37 results for query class=WINDOWS  
WINDOWS.eventid=4740^Mhttp://xx.xx.com//get_results?qid=10768&hash=25af6174a0fce
cc4d346680a72b7ce644b9a88e8

Email was working before, only change made was the recipient of email.

Original issue reported on code.google.com by pgmedin...@gmail.com on 2 Jul 2013 at 8:49

GoogleCodeExporter commented 9 years ago 
Can you send me privately the debug string immediately prior to the error which 
contains the email as a string?  Also, if possible, can you get a tcpdump 
during the time it is trying to send?

Original comment by mchol...@gmail.com on 2 Jul 2013 at 8:57