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kolserdav / ana

Application for composing texts in another language
GNU Affero General Public License v3.0
21 stars 1 forks source link

Ana won't open on Samsung S22+ #95

Closed antebudimir closed 1 year ago

antebudimir commented 1 year ago

Привет, Сергей!

I've installed Ana via NeoStore but I can't open it. This is where it gets stuck: ana_loading

I've allowed internet access in my firewall (NetGuard ver. 2.305), and this is the request that Ana makes: ana_connection

My specs: Samsung S22+ Non-rooted Android 13 All the latest updates as of today.

Ana doesn't crash or anything (as apps usually do when there's an issue with them). It simply does not move from that intro screen. Do you have any idea what could be the issue?

kolserdav commented 1 year ago

Hi, Ante! Thank you very much for the information provided. Unfortunately, I haven't been able to reproduce this problem myself. I chose the most suitable emulator for your device, in Android Studio it is called Galaxy Nexus API 33, but everything worked well. If you are able to run the application in debug mode with Android Studio and send me debug information, then I might be able to fix something. Instructions for running the application in debug mode https://github.com/kolserdav/ana/blob/master/docs/contributing/ANDROID_STUDIO.md.

antebudimir commented 1 year ago

Thanks for investigating.

So, accidentally this morning I was doing something completely unrelated. I've selected text in my browser search bar and wanted to copy it but on the pop-over I clicked on the 3 dot menu. There it offered me to translate selected text, send to dictionary and send to Ana. Clicked on Ana and the app opened. Now it opens directly as well.

Don't know what it was, but I think we can close it since it can't be reproduced.