Hi, I Just bought the in-app purchase for Kybook 3, the payment is succeeded, I have got the invoice from Apple, but the function still the same as before, still have ADs, and all the paid function not come. I tried to click the "Restore Purchase", the app shows "Unable to restore, This item was purchased by a different Apple ID", I'm sure I bought this with my current Apple ID. Could anyone can help me to solve the problem?
My apple ID is tristan.liuyang+terrance@gmail.com, the invoice from Apple has been attached, If you need any other information, please let me know.
Hi, I Just bought the in-app purchase for Kybook 3, the payment is succeeded, I have got the invoice from Apple, but the function still the same as before, still have ADs, and all the paid function not come. I tried to click the "Restore Purchase", the app shows "Unable to restore, This item was purchased by a different Apple ID", I'm sure I bought this with my current Apple ID. Could anyone can help me to solve the problem? My apple ID is tristan.liuyang+terrance@gmail.com, the invoice from Apple has been attached, If you need any other information, please let me know.