C100 stopped working, Error at 'getStatusAndUpdateCharacteristics'. Error: Invalid device confirm

[Leonick]

Describe The Bug: Plugin stopped working with C100 camera. Doesn't respond to commands from homebridge or home app. Outputs errors in log.

Logs:

[5/8/2024, 7:00:24 PM] [tapo-camera] Error at 'getStatusAndUpdateCharacteristics'. Error: Invalid device confirm
    at TAPOCamera.refreshStok (/var/lib/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:205:15)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at TAPOCamera.getAuthenticatedAPIURL (/var/lib/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:335:19)
    at /var/lib/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:415:23
    at TAPOCamera.getStatus (/var/lib/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:555:18)
    at CameraAccessory.getStatusAndUpdateCharacteristics (/var/lib/homebridge/node_modules/homebridge-tapo-camera/src/cameraAccessory.ts:234:27)
    at CameraAccessory.setup (/var/lib/homebridge/node_modules/homebridge-tapo-camera/src/cameraAccessory.ts:265:7)
    at /var/lib/homebridge/node_modules/homebridge-tapo-camera/src/cameraPlatform.ts:30:9

Plugin Config:

{
    "bridge": {
        "name": "Homebridge",
        "username": "0E:67:F2:8B:4A:7E",
        "port": 51423,
        "pin": "150-86-555",
        "advertiser": "avahi",
        "bind": [
            "enp2s0"
        ]
    },
    "accessories": [],
    "platforms": [
        {
            "name": "Config",
            "port": 8581,
            "platform": "config"
        },
        {
            "cameras": [
                {
                    "name": "Tapo C100",
                    "ipAddress": "10.10.1.10",
                    "password": "....",
                    "streamUser": "....",
                    "streamPassword": "....",
                    "disableAlarmAccessory": true,
                    "privacyAccessoryName": "Camera"
                }
            ],
            "platform": "tapo-camera"
        }
    ],
}

Environment:

• Plugin Version:
• Homebridge Version: 1.8.1
• Node.js Version: 20.12.2
• NPM Version: Don't know
• Operating System: Ubuntu Mantic (23.10)

[5ag-70]

I have a same issue. and getting exactly same error.

2 things are not working for me and that is Alarm feature and there talk to button, which disappeared.

Error at 'getStatusAndUpdateCharacteristics'. Error: Invalid device confirm at TAPOCamera.refreshStok (/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:205:15) at processTicksAndRejections (node:internal/process/task_queues:95:5) at TAPOCamera.getAuthenticatedAPIURL (/homebridge/node_modules/homebridge-tapo camera/src/tapoCamera.ts:335:19) at /homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:415:23 at TAPOCamera.getStatus (/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:555:18) at CameraAccessory.getStatusAndUpdateCharacteristics (/homebridge/node_modules/homebridge-tapo-camera/src/cameraAccessory.ts:234:27) at CameraAccessory.setup (/homebridge/node_modules/homebridge-tapo-camera/src/cameraAccessory.ts:265:7) at /homebridge/node_modules/homebridge-tapo-camera/src/cameraPlatform.ts:30:9

[5ag-70]

if it helps any my plugin config:

{ "cameras": [ { "name": "Living CM", "ipAddress": "", "password": "", "streamUser": "", "streamPassword": "", "pullInterval": 300000, "debug": false, "disablePrivacyAccessory": true, "alarmAccessoryName": "Camera Alarm" } ], "_bridge": { "username": "0E:A6:F9:7A:53:4C", "port": 40873 }, "platform": "tapo-camera" }

Homebridge Version: v1.8.2 Plugin Version: v2.3.4 OS: Ubuntu Jammy (22.04.3 LTS) Node.js Version: v20.13.1 NPM Version: v10.5.2

[Ryunako]

Camera (C210 / Fixed IP) stopped working on Home App, still works on Tapo app. Already tried to remove and and add it again, still not working. I got the same error in my terminal:

[5/21/2024, 12:29:16 PM] [homebridge-tapo-camera] Error at 'getStatusAndUpdateCharacteristics'. Error: Invalid device confirm
    at TAPOCamera.refreshStok (/volume1/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:205:15)
    at processTicksAndRejections (node:internal/process/task_queues:95:5)
    at TAPOCamera.getAuthenticatedAPIURL (/volume1/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:335:19)
    at /volume1/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:415:23
    at TAPOCamera.getStatus (/volume1/homebridge/node_modules/homebridge-tapo-camera/src/tapoCamera.ts:555:18)
    at CameraAccessory.getStatusAndUpdateCharacteristics (/volume1/homebridge/node_modules/homebridge-tapo-camera/src/cameraAccessory.ts:234:27)
    at Timeout._onTimeout (/volume1/homebridge/node_modules/homebridge-tapo-camera/src/cameraAccessory.ts:212:7)

Here's my config :

{
    "cameras": [
        {
            "name": "Cage",
            "ipAddress": "192.168.1.230",
            "password": "",
            "streamUser": "",
            "streamPassword": "",
            "disableAlarmAccessory": true,
            "privacyAccessoryName": "Cage - Etat",
            "alarmAccessoryName": "Cage - Alarme"
        }
    ],
    "_bridge": {
        "username": "0E:2E:E9:31:7C:81",
        "port": 32217
    },
    "platform": "tapo-camera"
}

Environment:

Plugin Version: v2.3.4 Homebridge Version: v1.8.2 Node.js Version: v20.9.0 Operating System: Synology DSM (DS218)

[xus2]

Hello, having the same problem with C325WB. It was working fine, but suddenly stopped working. No changes were made to plugin or updated firmware of the camera.

[gmalhotra02]

Having same issue is there any solution or workaround identified?

[mharmuth]

Same here

[anthonydb06]

Same for me with tapo C520WS... nothing changed on camera side...

[Tbml-ctrl]

I noticed the same issue with Tapo c125. It usually happens when camera got suddenly powered off.

I reproduce the incident every time I do reboot the camera. homebridge seems to have « lost » the link to the camera.

Everything works OK in Tapo App

Maybe an issue with IP or linking ?

[xkm-p]

TP-Link has changed the way the authentication works and apparently they're working on a new API. If your camera is still working, do NOT update the firmware

Here's a discussion on a similar project: https://github.com/JurajNyiri/HomeAssistant-Tapo-Control/issues/551