Closed hgregorian closed 4 months ago
Downgraded one, and two-way audio functionality has returned.
Sounds like you have the fix
cameras often have buggy firmware, dont upgrade unless you need to.
Sure, understood. I'm assuming it's not worth digging into some other debugging methods? I'm happy to collect additional information as you need it. Surely, some Reolink Doorbell user in the future will have this FW installed by default and then complain they can't get the intercom to work via Scrypted! 😀
Intercom of course continues to function without issue in Reolink's app.
cameras often have buggy firmware, dont upgrade unless you need to.
Forgot to mention an additional data point. Same issue if using ONVIF.
I just got the new released White version of Reolink doorbell POE, it comes pre-installed with firmware version v3.0.0.3215_2401272070, with hardware No. DB_566128M5MP_P_W. The W at the end of the hardware No refer to the White version.
I have the same issue, 2 way audio not working, I can hear from homekit but the speaker on the doorbell itself not actived, no blue LED turn on around the doorbell button, tried Reolink plugin and ONVIF, both not working, I can't install the older firmware from the Black version it gives error not recognized.
Any idea anyone can help please? I am thinking to return it since I still have time for return policy but before I return it I want to make sure it doesn't work on White version, I have seen many people says downgrade to older firmware on Black doorbell works, but can't do the same for the White version, I choose this white version because it has taller camera view 3:4 head-to-toe as they say.
@koush Downgrading V2 Reolink Doorbell POE to this old version bricking the Camera, tried on two of them and its the same issue. Please beware. I would update documentation and recommend not buy Reolink Doorbell expecting 2 way Audio
@hgregorian Could you please confirm if you are using V1 or V2 Doorbell ? V2 getting bricked with this old version. Tried with 2 different Doorbells, after downgrade camera keep restarting. so Could not connect to it at all. Already tried Hard Reset etc..
@hgregorian Could you please confirm if you are using V1 or V2 Doorbell ? V2 getting bricked with this old version. Tried with 2 different Doorbells, after downgrade camera keep restarting. so Could not connect to it at all. Already tried Hard Reset etc..
I've got the black poe doorbells, or what you're calling V1.
@hgregorian Could you please confirm if you are using V1 or V2 Doorbell ? V2 getting bricked with this old version. Tried with 2 different Doorbells, after downgrade camera keep restarting. so Could not connect to it at all. Already tried Hard Reset etc..
I've got the black poe doorbells, or what you're calling V1.
If its a v2 you will see the v2 branding . Mine is Black POE as well but its very latest v2. Frigate community confirmed, old Firmware version bricking the V2 POE Doorbell.
adding for any one coming here.. Reolink Support Sent me Newer version '3308_2407041199' that resolving the 2 way audio issue on V2 and also Chime still works with the version
Describe the bug Two-way audio no longer working (via HomeKit OR scrypted web interface) after updating doorbell FW from v3.0.0.2033_23041302 to v3.0.0.3215_2401262241. I've got 2 of these doorbells and both stopped working with two-way audio. Downgraded one, and two-way audio functionality has returned.
To Reproduce Steps to reproduce the behavior:
Expected behavior Sending audio to doorbell results in hearing audio at doorbell.
Screenshots n/a
Server (please complete the following information):
Hardware Model (please complete the following information):
Client (please complete the following information, if applicable):
Additional context Debug logs from doorbell with latest FW: