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koush / scrypted

Scrypted is a high performance video integration and automation platform
https://scrypted.app
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New released White Reolink doorbell POE 2-way Audio not working. #1489

Closed cena-scott closed 4 months ago

cena-scott commented 4 months ago

I just got the new White version of Reolink doorbell POE, it comes pre-installed with firmware version v3.0.0.3215_2401272070, with hardware No. DB_566128M5MP_P_W. The W at the end of the hardware No refer to the White version.

I have the same issue, 2 way audio not working, I can hear from homekit but the speaker on the doorbell itself not activated, no blue LED turn on around the doorbell button, tried Reolink plugin and ONVIF, both not working, I can't install the older firmware from the Black version it gives error not recognized.

Any idea anyone can help please? I am thinking to return it since I still have time for return policy but before I return it I want to make sure it doesn't work on White version, I have seen many people says downgrade to older firmware on Black doorbell works, but can't do the same for the White version, I choose this white version because it has taller camera view 3:4 head-to-toe as they say.

IMG_2282

cena-scott commented 4 months ago

Am not sure why @koush closed this issue, this may sound same issue that was solved before on Black version, but this is different hardware on the new White version of doorbell.