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koush / vysor.io

Vysor - Mirror and Control your Phone
https://vysor.io
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Android: Image corruption with Blue Archive #984

Closed Renari closed 2 years ago

Renari commented 2 years ago

You must attach a Vysor Bug Report Link

  1. First, trigger the bug.
  2. Leave the window with the bug open. Do not close it, or the bug data will be lost.
  3. To generate a bug report, open the main device window if it is not open already. Click the Bug Report button along the bottom. Please note that this will contain your email address. This is necessary for diagnosing licensing/purchase issues.
  4. ISSUES WITHOUT BUG REPORTS MAY BE IMMEDIATELY CLOSED. The bug report contains internal logging from the app.

To Reproduce Steps to reproduce the behavior:

  1. Install Blue Archive: https://play.google.com/store/apps/details?id=com.nexon.bluearchive&hl=en_US&gl=US
  2. Attempt to play the game, strange artifacts will show up both on the device and in Vysor.

Expected behavior Artifacts not happening every few seconds.

Screenshots Here's two videos showing the issue. (seizure warning) https://drive.google.com/file/d/1Y6qUO6wW9hdNoXkH2ALvYc_UQ2tb5JLO/view?usp=sharing https://drive.google.com/file/d/1kP0qu7XYKhp0tchirLHxoQq588FR6TDC/view?usp=sharing

Desktop (please complete the following information):

Android (please complete the following information):

Additional context Playing the game without Vysor doesn't cause the issue. I've also tried using scrcpy and the issue is replicated there.

koush commented 2 years ago

This is likely a manufacturer defect in their rendering pipeline. May be worth checking on another phone?

Renari commented 2 years ago

I was able to replicate the issue on a Galaxy S10 as well.

koush commented 2 years ago

Does it happen on any other games? Could also be a software quirk. There's nothing that can be changed here for Vysor. You could try using android's built in screen recording and I bet it would still happen in that.

Renari commented 2 years ago

You are correct using the built in record functionality on both the ROG Phone 3 and the Galaxy S10 produced the same issue.

koush commented 2 years ago

Ok, sorry this is happening but I can't do anything about it, given it repros in multiple other scenarios that do not involve Vysor.

Renari commented 2 years ago

I'll try to contact the devs but based on past experiences I don't think the customer service team is going to be to open to bug reports and are likely going to tell me that my phone is the issue.

Thanks for your time.