As a customer service employee, I want the system to show me orders by customer name, username or phone number so that I can respond efficiently to incoming calls to the call center. It would make the relationship with the customer feel more personal to show that we care about our business with them.
As a customer service employee, I want the system to show me orders by customer name, username or phone number so that I can respond efficiently to incoming calls to the call center. It would make the relationship with the customer feel more personal to show that we care about our business with them.