constant maya crash during install

[superconcombre]

Hi, I am using Maya 2020.4 full version, and every time I click on the shelf to install, it crashes Maya. Unfortunately, I really need Studio Library for working remotely :/. I forgot to add that I am using a Microsoft Surface pro 7, i7, 16g Ram. It has an integrated graphic card Intel Iris plus, instead of a regular graphic card. Everything else is running smoothly, only thing that crashes is Studio Library. Thanks!

[krathjen]

Hi @superconcombre ,

Thanks for your comment.

Have you tried downloading the latest version (2.9.0) from the following link...

https://github.com/krathjen/studiolibrary

You will need to click the Code button and then Download .zip

Thanks,

Kurt

[superconcombre]

Thanks for your quick reply. I have tried with the studiolibrary-master version (dunno if it's the 2.9.0 though) and it is still crashing. Seems to happen when the Qt is loading. If that could help, when I open Maya I have this on my Output window: OpenCL evaluator failed to find OpenCL device with vendor Intel(R) Corporation.

Here is the specs of the computer: Quad-core 10th Gen Intel® Core™ i7-1065G7 Processor Intel® Iris™ Plus Graphics

Thanks again for your support. It is really appreciated.

 

[mattivilho]

I can confirm having the same issue. Just downloaded the latest (2.9.0) version from here: https://github.com/krathjen/studiolibrary

Using Maya 2020 on a Windows 10.

[superconcombre]

Still waiting for some help, mattivilho... So not sure how to proceed, and I definitely need it for work unfortunately.

[ericweiss]

I am getting this error on install with Maya 2022

Error: AttributeError: file E:\Downloads\studiolibrary-2.7.1\studiolibrary-2.7.1\src\studiolibrary\utils.py line 568: 'str' object has no attribute 'decode'

[krathjen]

Hi,

Please try downloading the latest version 2.9.3 from the following link...

https://github.com/krathjen/studiolibrary

Click the green Code button and then Download Zip

Thanks

[superconcombre]

Hi krathjen, Thanks for your support, but it is still crashing Maya on me when trying to install...

[p00psicle]

I too have a crash on first run attempt. I've installed the last 5 or 6 versions. I click and blink maya [2020.1] is gone.

Maybe there's a log I can look at and some prerequisites I should have? A python install? Any ideas?

Maya 2022 is working for me. I have installed Py 2.7, 3.7, 3.9 & pyMel.

[mohler47]

I started having this same issue very recently. Even after a fresh install of Windows and Maya, the issue persists. Running low on options to debug on my own. Any possibility this could be a hardware issue? Only started having problems after upgrading my PC, but have no performance problems, and Maya simply closes when trying to load Studio Library or other tools, like Anim Bot.

[kkish2021]

I started having this same issue very recently. Even after a fresh install of Windows and Maya, the issue persists. Running low on options to debug on my own. Any possibility this could be a hardware issue? Only started having problems after upgrading my PC, but have no performance problems, and Maya simply closes when trying to load Studio Library or other tools, like Anim Bot.

I was having the same problem with Studio Library, but still have the same thing with AnimBot. I fixed SL by changing in the config in src\studiolibrary\config and at the bottom changing the "analyticsEnabled" to false.

I did end up finding an error in windows Event Viewer when crashing from AnimBot, saying Faulting module path: C:\Program Files\Autodesk\Maya2020\Python\DLLs_hashlib.pyd. Not too sure what that's supposed to be, but It seems to crash once it gets there for some reason. Maybe the two are related, but it might be something to look into. If I find a solution to the AnimBot problem i'll post my fix here.

[AlexTG14]

Hi guys I've found a solution here: https://support.foundry.com/hc/en-us/articles/360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPU

We've recently updated our machines to Intel's 11th Gen and some maya scripts (including StudioLib) didn't work, so I've been searching about that and it points to an OpenSSL issue in 11th Gen. https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html

You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable:

-name : OPENSSL_ia32cap -value : ~0x200000200000000

Hope it helps... :)

Alex

[guttoes]

Hi guys I've found a solution here: https://support.foundry.com/hc/en-us/articles/360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPU

We've recently updated our machines to Intel's 11th Gen and some maya scripts (including StudioLib) didn't work, so I've been searching about that and it points to an OpenSSL issue in 11th Gen. https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html

You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable:

-name : OPENSSL_ia32cap -value : ~0x200000200000000

Hope it helps... :)

Alex

This worked for me! for maya 2018 and 2019.

[naiem35]

Hi guys I've found a solution here: https://support.foundry.com/hc/en-us/articles/360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPU

We've recently updated our machines to Intel's 11th Gen and some maya scripts (including StudioLib) didn't work, so I've been searching about that and it points to an OpenSSL issue in 11th Gen. https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html

You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable:

-name : OPENSSL_ia32cap -value : ~0x200000200000000

Hope it helps... :)

Alex

Thank you very much. It works for me.

[idrusdados]

Hi guys I've found a solution here: https://support.foundry.com/hc/en-us/articles/360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPU We've recently updated our machines to Intel's 11th Gen and some maya scripts (including StudioLib) didn't work, so I've been searching about that and it points to an OpenSSL issue in 11th Gen. https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable: -name : OPENSSL_ia32cap -value : ~0x200000200000000 Hope it helps... :) Alex

This worked for me! for maya 2018 and 2019.

worked as well For maya 2020. thank you so much, guys,

[kkish2021]

It worked! You’re a lifesaver!

Keaton

Sent from Mailhttps://go.microsoft.com/fwlink/?LinkId=550986 for Windows

From: @.> Sent: Tuesday, November 8, 2022 10:59 AM To: @.> Cc: @.>; @.> Subject: Re: [krathjen/studiolibrary] constant maya crash during install (#317)

Hi guys I've found a solution here: https://support.foundry.com/hc/en-us/articles/360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPUhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.foundry.com%2Fhc%2Fen-us%2Farticles%2F360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPU&data=05%7C01%7C%7C016cedccdf23444a1faf08dac1a23a49%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638035199771058480%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=z8VVLt8gCOokoKBmrPWbSJQYVTpRqjQ%2BZma%2FmWOwHco%3D&reserved=0 We've recently updated our machines to Intel's 11th Gen and some maya scripts (including StudioLib) didn't work, so I've been searching about that and it points to an OpenSSL issue in 11th Gen. https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.htmlhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsoftware.intel.com%2Fcontent%2Fwww%2Fus%2Fen%2Fdevelop%2Farticles%2Fopenssl-sha-crash-bug-requires-application-update.html&data=05%7C01%7C%7C016cedccdf23444a1faf08dac1a23a49%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638035199771058480%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0K3eolmJTgiPfZZbnfEb5x%2BrEI4zabnnoDXIouWcxP4%3D&reserved=0 You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable: -name : OPENSSL_ia32cap -value : ~0x200000200000000 [openSSL_issue_11th]https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fuser-images.githubusercontent.com%2F89795172%2F131365970-7e2e06a8-3f60-45f7-b46d-35e8832dad88.PNG&data=05%7C01%7C%7C016cedccdf23444a1faf08dac1a23a49%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638035199771058480%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=rzV5kx%2Bgqg8i07HrWRNuIWt0PWWpPo%2BKjnQq1isQNDc%3D&reserved=0 Hope it helps... :) Alex

This worked for me! for maya 2018 and 2019.

worked as well For maya 2020. thank you so much, guys,

— Reply to this email directly, view it on GitHubhttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fkrathjen%2Fstudiolibrary%2Fissues%2F317%23issuecomment-1307444260&data=05%7C01%7C%7C016cedccdf23444a1faf08dac1a23a49%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638035199771058480%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=XHLGu6yGK5hJR26t0UD5o5xVDtmpTSKxtIc3U4bjgYI%3D&reserved=0, or unsubscribehttps://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAVKG45JIDTUHOLTMFBEHR63WHJ2GJANCNFSM4XARFYTQ&data=05%7C01%7C%7C016cedccdf23444a1faf08dac1a23a49%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638035199771058480%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=kkERr3a3GCmnnPFH4cmzq%2FERlB%2BP%2ByujH9FNJo3lpY0%3D&reserved=0. You are receiving this because you commented.Message ID: @.***>

[RezaM1364]

Hi guys I've found a solution here: https://support.foundry.com/hc/en-us/articles/360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPU

We've recently updated our machines to Intel's 11th Gen and some maya scripts (including StudioLib) didn't work, so I've been searching about that and it points to an OpenSSL issue in 11th Gen. https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html

You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable:

-name : OPENSSL_ia32cap -value : ~0x200000200000000

Hope it helps... :)

Alex

[RezaM1364]

Hi . :) It worked for Maya 2020 and 2022 on Windows 10. Thanks a lot guys, I want to try it on Windows 11. I hope it works

System intel i9 12900k graphics RTX 3060 12g

[matthew60707]

Hi!! It's no work for me. I need some help, please The maya show me this error.

import os import sys

if not os.path.exists(r'C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src'): raise IOError(r'The source path "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src" does not exist!')

if r'C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src' not in sys.path: sys.path.insert(0, r'C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src')

import studiolibrary studiolibrary.main()

Error: Error in maya.utils._guiExceptHook:

File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\utils.py", line 351, in formatGuiException

result = u'%s: file %s line %s: %s' % (exceptionType.name, file, line, exceptionMsg)

UnicodeDecodeError: 'ascii' codec can't decode byte 0xa4 in position 26: ordinal not in range(128)

Original exception was:

Traceback (most recent call last):

File "", line 18, in

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\main.py", line 45, in main

libraryWindow = mayalibrarywindow.MayaLibraryWindow.instance(*args, **kwargs)

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 169, in instance

libraryWindow = cls(name=name)

File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\app\general\mayaMixin.py", line 258, in init

super(MayaQWidgetDockableMixin, self).init(parent=parent, *args, **kwargs) # Init all baseclasses (including QWidget) of the main class

File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\app\general\mayaMixin.py", line 78, in init

super(MayaQWidgetBaseMixin, self).init(parent=parent, *args, **kwargs) # Init all baseclasses (including QWidget) of the main class

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 411, in init

self.updatePreviewWidget()

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1720, in updatePreviewWidget

self.setPreviewWidgetFromItem(self._currentItem, force=True)

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1742, in setPreviewWidgetFromItem

self.clearPreviewWidget()

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1715, in clearPreviewWidget

widget = studiolibrary.widgets.PlaceholderWidget()

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\widgets\placeholderwidget.py", line 22, in init

studioqt.loadUi(self)

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studioqt\utils.py", line 115, in loadUi

widget.ui = QtCompat.loadUi(path, widget)

File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiovendor\Qt.py", line 849, in _loadUi

ui = loader.load(path, widget)

RuntimeError: Unable to open/read ui device

[RezaM1364]

Hi

You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable: -name : OPENSSL_ia32cap-value : ~0x200000200000000

It didn't work for me on Windows 11

It was executed with the above method and it worked

On Tue, Jan 10, 2023 at 2:15 AM matthew60707 @.***> wrote:

Hi!! It's no work for me. I need some help, please The maya show me this error. UnicodeWarning: Unicode equal comparison failed to convert both arguments to Unicode - interpreting them as being unequal, at line 14, in "C:\Program Files\Autodesk\Maya2020\bin\maya.exe" Error: Error in maya.utils._guiExceptHook: File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\utils.py", line 351, in formatGuiException result = u'%s: file %s line %s: %s' % (exceptionType.name, file, line, exceptionMsg) UnicodeDecodeError: 'ascii' codec can't decode byte 0xa4 in position 26: ordinal not in range(128) Original exception was: Traceback (most recent call last): File "", line 18, in File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\main.py", line 45, in main libraryWindow = mayalibrarywindow.MayaLibraryWindow.instance(*args, kwargs) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 169, in instance libraryWindow = cls(name=name) File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\app\general\mayaMixin.py", line 258, in init super(MayaQWidgetDockableMixin, self).init(parent=parent, *args, *kwargs) # Init all baseclasses (including QWidget) of the main class File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\app\general\mayaMixin.py", line 78, in init super(MayaQWidgetBaseMixin, self).init(parent=parent, args, kwargs) # Init all baseclasses (including QWidget) of the main class File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 411, in init self.updatePreviewWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1720, in updatePreviewWidget self.setPreviewWidgetFromItem(self._currentItem, force=True) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1742, in setPreviewWidgetFromItem self.clearPreviewWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1715, in clearPreviewWidget widget = studiolibrary.widgets.PlaceholderWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\widgets\placeholderwidget.py", line 22, in init studioqt.loadUi(self) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studioqt\utils.py", line 115, in loadUi widget.ui = QtCompat.loadUi(path, widget) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiovendor\Qt.py", line 849, in _loadUi ui = loader.load(path, widget) RuntimeError: Unable to open/read ui device

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[matthew60707]

@RezaM1364 @AlexTG14 I am currently using Win11 and my maya version is 2020.4 I still can't use the above method before, I would like to ask if it is because of win11

[peanuts]

Hi guys I've found a solution here: https://support.foundry.com/hc/en-us/articles/360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPU

We've recently updated our machines to Intel's 11th Gen and some maya scripts (including StudioLib) didn't work, so I've been searching about that and it points to an OpenSSL issue in 11th Gen. https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html

You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable:

-name : OPENSSL_ia32cap -value : ~0x200000200000000

Hope it helps... :)

Alex

Nice to working! Think you so much~

[RezaM1364]

Hi

I solved the bug of studiolibrary not running from here.

I did not understand exactly about your system.

Check the solutions in this link. I hope the problem will be solved

https://github.com/krathjen/studiolibrary/issues/317#issuecomment-1376438710

On Tue, Jan 10, 2023 at 2:15 AM matthew60707 @.***> wrote:

Hi!! It's no work for me. I need some help, please The maya show me this error. UnicodeWarning: Unicode equal comparison failed to convert both arguments to Unicode - interpreting them as being unequal, at line 14, in "C:\Program Files\Autodesk\Maya2020\bin\maya.exe" Error: Error in maya.utils._guiExceptHook: File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\utils.py", line 351, in formatGuiException result = u'%s: file %s line %s: %s' % (exceptionType.name, file, line, exceptionMsg) UnicodeDecodeError: 'ascii' codec can't decode byte 0xa4 in position 26: ordinal not in range(128) Original exception was: Traceback (most recent call last): File "", line 18, in File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\main.py", line 45, in main libraryWindow = mayalibrarywindow.MayaLibraryWindow.instance(*args, kwargs) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 169, in instance libraryWindow = cls(name=name) File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\app\general\mayaMixin.py", line 258, in init super(MayaQWidgetDockableMixin, self).init(parent=parent, *args, *kwargs) # Init all baseclasses (including QWidget) of the main class File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\app\general\mayaMixin.py", line 78, in init super(MayaQWidgetBaseMixin, self).init(parent=parent, args, kwargs) # Init all baseclasses (including QWidget) of the main class File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 411, in init self.updatePreviewWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1720, in updatePreviewWidget self.setPreviewWidgetFromItem(self._currentItem, force=True) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1742, in setPreviewWidgetFromItem self.clearPreviewWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1715, in clearPreviewWidget widget = studiolibrary.widgets.PlaceholderWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\widgets\placeholderwidget.py", line 22, in init studioqt.loadUi(self) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studioqt\utils.py", line 115, in loadUi widget.ui = QtCompat.loadUi(path, widget) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiovendor\Qt.py", line 849, in _loadUi ui = loader.load(path, widget) RuntimeError: Unable to open/read ui device

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[RezaM1364]

hi

yes

I solved the bug of studiolibrary not running from here.

I did not understand exactly about your system.

Check the solutions in this link. I hope the problem will be solved

https://github.com/krathjen/studiolibrary/issues/317#issuecomment-1376438710

On Fri, Jun 30, 2023 at 8:53 PM youngfra @.***> wrote:

@mattivilho https://github.com/mattivilho hey hi. Have you managed to solve the problem? I.m into the same situation

— Reply to this email directly, view it on GitHub https://github.com/krathjen/studiolibrary/issues/317#issuecomment-1614953733, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXAOLHE7ZGU4UYRQ26R5WVDXN4DQXANCNFSM4XARFYTQ . You are receiving this because you were mentioned.Message ID: @.***>

[matthew60707]

Thanks you for your response ☺️

RezaM1364 @.***> 於 2023年6月30日 週五 21:01 寫道：

hi

yes

I solved the bug of studiolibrary not running from here.

I did not understand exactly about your system.

Check the solutions in this link. I hope the problem will be solved

https://github.com/krathjen/studiolibrary/issues/317#issuecomment-1376438710

On Fri, Jun 30, 2023 at 8:53 PM youngfra @.***> wrote:

@mattivilho https://github.com/mattivilho hey hi. Have you managed to solve the problem? I.m into the same situation

— Reply to this email directly, view it on GitHub < https://github.com/krathjen/studiolibrary/issues/317#issuecomment-1614953733>,

or unsubscribe < https://github.com/notifications/unsubscribe-auth/AXAOLHE7ZGU4UYRQ26R5WVDXN4DQXANCNFSM4XARFYTQ>

. You are receiving this because you were mentioned.Message ID: @.***>

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[youngfra]

hey hi. Have you managed to solve the problem? I'm into the same situation @matthew60707

[RezaM1364]

Hi guys I've found a solution here: https://support.foundry.com/hc/en-us/articles/360012750300-Q100573-Katana-Mari-and-Nuke-can-fail-to-launch-with-a-10th-or-11th-Generation-Intel-CPU

We've recently updated our machines to Intel's 11th Gen and some maya scripts (including StudioLib) didn't work, so I've been searching about that and it points to an OpenSSL issue in 11th Gen. https://software.intel.com/content/www/us/en/develop/articles/openssl-sha-crash-bug-requires-application-update.html

You need to set a new Environment Variable in Windows 10 (Control Panel > System > Advanced System Settings > Environment Variables) and create a new variable:

-name : OPENSSL_ia32cap -value : ~0x200000200000000

[image: openSSL_issue_11th] https://user-images.githubusercontent.com/89795172/131365970-7e2e06a8-3f60-45f7-b46d-35e8832dad88.PNG

Hope it helps... :)

Alex

On Tue, Jan 10, 2023 at 2:15 AM matthew60707 @.***> wrote:

Hi!! It's no work for me. I need some help, please The maya show me this error. UnicodeWarning: Unicode equal comparison failed to convert both arguments to Unicode - interpreting them as being unequal, at line 14, in "C:\Program Files\Autodesk\Maya2020\bin\maya.exe" Error: Error in maya.utils._guiExceptHook: File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\utils.py", line 351, in formatGuiException result = u'%s: file %s line %s: %s' % (exceptionType.name, file, line, exceptionMsg) UnicodeDecodeError: 'ascii' codec can't decode byte 0xa4 in position 26: ordinal not in range(128) Original exception was: Traceback (most recent call last): File "", line 18, in File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\main.py", line 45, in main libraryWindow = mayalibrarywindow.MayaLibraryWindow.instance(*args, kwargs) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 169, in instance libraryWindow = cls(name=name) File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\app\general\mayaMixin.py", line 258, in init super(MayaQWidgetDockableMixin, self).init(parent=parent, *args, *kwargs) # Init all baseclasses (including QWidget) of the main class File "C:\Program Files\Autodesk\Maya2020\Python\lib\site-packages\maya\app\general\mayaMixin.py", line 78, in init super(MayaQWidgetBaseMixin, self).init(parent=parent, args, kwargs) # Init all baseclasses (including QWidget) of the main class File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 411, in init self.updatePreviewWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1720, in updatePreviewWidget self.setPreviewWidgetFromItem(self._currentItem, force=True) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1742, in setPreviewWidgetFromItem self.clearPreviewWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\librarywindow.py", line 1715, in clearPreviewWidget widget = studiolibrary.widgets.PlaceholderWidget() File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiolibrary\widgets\placeholderwidget.py", line 22, in init studioqt.loadUi(self) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studioqt\utils.py", line 115, in loadUi widget.ui = QtCompat.loadUi(path, widget) File "C:\Users\MATTHEW\OneDrive\Document\maya\scripts\studiolibrary-master\src\studiovendor\Qt.py", line 849, in _loadUi ui = loader.load(path, widget) RuntimeError: Unable to open/read ui device

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[harasho9161]

Hello I added a new one to the environment variables, but I can't install it. I need help. Windows 11 Home. 13th Gen Intel(R) Core(TM) i7-13700F. Attached is a screenshot of the error screen.