kumarsivarajan / itsmpilot

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What are the abbreviations for all the processes and the prefix(code in scarab) for ticket in each module. #3

Open GoogleCodeExporter opened 8 years ago

GoogleCodeExporter commented 8 years ago
We should define this standard as early as possible. 

One reference is listed below(from 
http://www.itilcommunity.com/modules.php?file=viewtopic&name=Forums&t=683):

AvM: Availability Management 
CpM: Capacity Management 
ChM: Change Management 
CfM: Configuration Management 
IcM: Incident Management 
PbM: Problem Management 
ReM: Release Management 
SDM: Service Desk Management 
SeM: Security Management 
SCM: Service Continuity Management 
SLM: Service Level Management 

Original issue reported on code.google.com by dhjn...@gmail.com on 11 Jul 2010 at 1:19

GoogleCodeExporter commented 8 years ago

Original comment by dhjn...@gmail.com on 11 Jul 2010 at 1:20

GoogleCodeExporter commented 8 years ago

Original comment by dhjn...@gmail.com on 11 Jul 2010 at 1:27