Multi-language site

[EnricoMaioni]

Hi there, first of all thanks for your great plugin. Also, I apologize for my English, I know it’s not the best… I would like to fix this issue: I’ve created a custom 404 page in three languages, using WPML plugin. The problem is that always (in any language) the wrong URL is redirected to the Italian version of the custom page 404. Is there any way to fix it, please? Thank you.

[kunalnagar]

Hi @EnricoMaioni,

Thanks for using the plugin.

I've never tested this plugin with WPML. Before digging into the issue, I'd like to ask a few clarifying questions:

always (in any language) the wrong URL is redirected to the Italian version of the custom page 404

Does this mean that no matter what version of the site you are on, if someone enters a wrong URL, they get redirected to the 404 page on the Italian version of the site?

Also, I'm not entirely sure how the WPML plugin works, but is there a way to set the default language of the site? If so, have you set any default language?

[EnricoMaioni]

Hi @kunalnagar , thanks for your support. Yes, I confirm that no matter what version of the site you are on, if someone enters a wrong URL, they get redirected to the (custom) 404 page on the Italian version of the site. Also, yes: WPML has a way to set the default language. I set Italian as default language. Thank you.

[kunalnagar]

Thanks for the clarification, @EnricoMaioni - I'll dig into this over the next few days and let you know when I have an update.

[EnricoMaioni]

Hi @kunalnagar . Any news? I like your plugin, but f doesn't work with a multi-language site, I will search another one, I'm sorry...

[kunalnagar]

Hi @EnricoMaioni ,

I don't want to block you with this.

Please go ahead with another plugin if that suits your needs better. I'm planning on investigating this issue on the weekend and will post back my findings here. If you're still on the fence about it, perhaps revisit this plugin again 🙂

[EnricoMaioni]

Thank you @kunalnagar. To be honest, I found only one plugin as good as yours (https://en-gb.wordpress.org/plugins/404page/ ), but also that plugin doesn't work if WPML is installed. So, I hope you will be able to fix the issue. I will wait. Thank you very much.

[kunalnagar]

Hi @EnricoMaioni ,

After some debugging I've found out that this plugin does not have support for WordPress Multisite out of the box. I definitely believe this to be an important feature and have put it on the roadmap for development.

Unfortunately, I cannot promise a fixed deadline for this. And it does seem to be quite a bit of work to add support for Multisite and test it out as well, which may take a few weeks.

I will post back on this issue once I have an update.

[kunalnagar]

Hi @EnricoMaioni ,

I've just released 3.3.0 of the plugin with some Multisite Support. Could you upgrade and see if it fixes your problem?

[EnricoMaioni]

Hello @kunalnagar . Unfortunately, after update your plugin, the issue is still there. Anyway, I really want to thank you for your work. Just for your information, my website is www.guidedolomiti.com Grazie!

[kunalnagar]

Hi @EnricoMaioni ,

Thanks for trying out the update.

Is it possible for you to completely remove the plugin and set it up from scratch?

When I tried visiting an incorrect URL on a multisite environment, it redirected me to the correct site. If it still doesn't work, then maybe it's an incompatibility with the WPML plugin.

[EnricoMaioni]

Ciao. I tried, I completely removed the plugin and set it up from scratch, but not success. It's a pity, because WPML is one of the most popular plugin for multi-language (not multisite) websites. Anyway, thanks for your work. Ciao.