Nuki Opener does not work from HomeAssistant but from NukiApp it works

[stefancvetkovic]

Hello, I have a strange behavior in my home. Im using Nuki Lock and Nuki opener. Nuki Lock works 100% from Ha, and form Nuki App But Nuki opener, does not work from HA, only from Nuki App Also I can see that mine binary_sensor.bottom_door_opener_ring_action gets the state changes (when I ring on my intercome in front of enter the building, I set automatic open the door)

This is mine lovelace setup:

type: grid
cards:
  - show_name: true
    show_icon: true
    type: button
    entity: lock.nuki_front_door_lock
    show_state: true
    name: Front Door Lock
#ock.nuki_front_door_lock works
  - type: button
    entity: lock.bottom_door_opener_lock
    name: Bottom Door Lock
    show_state: true
#lock.bottom_door_opener_lock does not work

Any hints? Why mine nuki opener lock does not locks/unlocks from HA?

[kvj]

I don't know, I don't have any openers in my setup.

But should it work? As far as I understand, having UI "button" for any "lock" entity means that it will "lock" un-locked device and "unlock" any locked. Is it enough to "unlock" the opener? What are you trying to achieve?

[stefancvetkovic]

yes, I have unlock/lock button on my UI, but it doesnt work. I test also from my service tab, as calling the service, also doesnr work.

but it works from nuki app. hmm..weird

[alucar-d]

From HA perspective, "unlock" the opener means "activate Ring To Open", and lock deactivate it. To open the door you need to call the "lock.open" service for the opener entity

[deceju]

Same problem with my configuration, my opener doesn't work in home assistant but it's working with the nuki app

[efolio]

Same here…

[Demoniete]

I have the same problem. Can someone please show the command lines to solve the problem, and in which configuration file it is put. Thank you

[Demoniete]

The solution is to create a new button in the control panel and modify the code with your entity:

type: button entity: lock.nuki_front_door_lock tap_action: action: call-service service: lock.open service_data: {} target: entity_id: lock.nuki_front_door_lock name: Nuki