Hybrid mode not working

[mluecke09]

Hi,

I've installed the latest version 0.3.8 and provided the bridge and web token. The new sensors are missing and it seems that the integration is only using the bridge.

2022-08-26 12:21:11.720 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration nuki_ng which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant 2022-08-26 12:21:19.609 DEBUG (MainThread) [custom_components.nuki_ng] async_setup_entry: {'address': '192.168.86.47', 'hass_url': 'http://192.168.86.40:8123', 'token': 'XXXXXX', 'web_token': 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX', 'update_seconds': 30, 'name': '', 'use_hashed': True} 2022-08-26 12:21:20.230 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200 2022-08-26 12:21:20.230 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set 2022-08-26 12:21:23.379 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-23T11:09:03+00:00", "ringactionState": false, "timestamp": "2022-08-26T06:47:45+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -63, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 44, "keypadBatteryCritical": false, "doorsensorState": 240, "doorsensorStateName": "tampered", "timestamp": "2022-08-26T06:47:47+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -60, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": XXXXXXXXX}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 790481, "currentTime": "2022-08-26T10:21:23+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXXNuki_XXXXXXXX", "rssi": -60, "paired": true}, {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -63, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}} 2022-08-26 12:21:23.379 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 3.769 seconds (success: True) 2022-08-26 12:21:59.081 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200 2022-08-26 12:21:59.081 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set 2022-08-26 12:22:00.504 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-23T11:09:03+00:00", "ringactionState": false, "timestamp": "2022-08-26T06:47:45+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -73, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 44, "keypadBatteryCritical": false, "doorsensorState": 240, "doorsensorStateName": "tampered", "timestamp": "2022-08-26T06:47:47+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -70, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": XXXXXXXXX}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 790520, "currentTime": "2022-08-26T10:22:02+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -70, "paired": true}, {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -73, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}} 2022-08-26 12:22:00.504 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 1.504 seconds (success: True) 2022-08-26 12:22:30.103 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200 2022-08-26 12:22:30.103 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set 2022-08-26 12:22:31.639 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-23T11:09:03+00:00", "ringactionState": false, "timestamp": "2022-08-26T06:47:45+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -63, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 44, "keypadBatteryCritical": false, "doorsensorState": 240, "doorsensorStateName": "tampered", "timestamp": "2022-08-26T06:47:47+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -69, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": XXXXXXXXX}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 790552, "currentTime": "2022-08-26T10:22:34+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -69, "paired": true}, {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -63, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}} 2022-08-26 12:22:31.639 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 1.637 seconds (success: True) 2022-08-26 12:23:01.157 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200 2022-08-26 12:23:01.158 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set 2022-08-26 12:23:02.685 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-23T11:09:03+00:00", "ringactionState": false, "timestamp": "2022-08-26T06:47:45+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -71, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 44, "keypadBatteryCritical": false, "doorsensorState": 240, "doorsensorStateName": "tampered", "timestamp": "2022-08-26T06:47:47+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -60, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": XXXXXXXXX}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 790583, "currentTime": "2022-08-26T10:23:05+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -60, "paired": true}, {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -71, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}} 2022-08-26 12:23:02.685 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 1.685 seconds (success: True) 2022-08-26 12:23:32.087 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200 2022-08-26 12:23:32.087 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set 2022-08-26 12:23:33.622 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-23T11:09:03+00:00", "ringactionState": false, "timestamp": "2022-08-26T06:47:45+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -63, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 44, "keypadBatteryCritical": false, "doorsensorState": 240, "doorsensorStateName": "tampered", "timestamp": "2022-08-26T06:47:47+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -60, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": XXXXXXXXX}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 790614, "currentTime": "2022-08-26T10:23:36+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -60, "paired": true}, {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -63, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}} 2022-08-26 12:23:33.622 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 1.622 seconds (success: True)

[kvj]

Wrong ticket

[sp7dpt]

Yes, I checked. If you enter token bridge api and token web api, you will only have bridge sensors. Web API sensors are not displayed. If you only enter the web api token, the web api sensors will appear instead of appearing on the bridge.

I don't know if a hybrid is possible.

[mluecke09]

I think so… 🤔

Supported modes:

• Nuki Bridge-only, with automatic webhook registration
• Cloud Web API, without Nuki bridge (Nuki Lock 3.0 Pro). Polling only
• Hybrid, using best parts of both

[sp7dpt]

hmm ... @kvj How is it supposed to work?

[kvj]

well, the log looks strange. Despite the fact that web_token is present in the config object, no web API specific lines are there. Are you sure that there's no other errors/exceptions in the log?

[mluecke09]

I've no errors in the log after startup and only get messages for bridge polling every 30 seconds. I also removed and reinstalled the integration without any change.

HA logging is enabled with the following lines.

logger:
  default: warning
  logs:
    custom_components.nuki_ng: debug

[kvj]

weird. I normally run nuki_ng in hybrid mode. This is what I enter:

This is what I get:

[mluecke09]

My lock is a 3.0 Pro which Is connected to the Nuki Bridge (Wifi is disabled). Like you, I also provide the Bridge & Web API Token.

I want to use the new ring suppression configuration switches and didn’t realized the missing switches/sensors before.

This is what I get:

[sp7dpt]

I have web api token and bridge api token entered, but I do not have these sensors as you are. I have nuki lock 3.0 with bridge.

[kvj]

@sp7dpt @mluecke09 if you're familiar with python and local files of your hass install, you can add to the nuki.py, right after the line async def _update(self):, with proper indent the following line _LOGGER.debug("_update: can bridge = %s, can web = %s", self.api.can_bridge(), self.api.can_web())

restart your hass with nuki_ng debug log enabled and share the output. this will help us to understand what's happening

[mluecke09]

I've changed the nuki.py and captured the logs with the following logging configuration.

logger:
  default: warning
  logs:
    custom_components.nuki_ng: debug

2022-08-26 19:26:50.526 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration hacs which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2022-08-26 19:26:50.528 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration watchman which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2022-08-26 19:26:50.529 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration adaptive_lighting which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2022-08-26 19:26:50.530 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration powercalc which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2022-08-26 19:26:50.531 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration skyq which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2022-08-26 19:26:50.532 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration nuki_ng which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2022-08-26 19:26:58.255 DEBUG (MainThread) [custom_components.nuki_ng] async_setup_entry: {'address': '192.168.86.47', 'hass_url': 'http://192.168.86.40:8123', 'token': 'MY_HIDDEN_BRIDGE_TOKEN', 'web_token': 'MY_HIDDEN_WEB_TOKEN', 'update_seconds': 30, 'name': '', 'use_hashed': True}
2022-08-26 19:26:58.256 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: can bridge = True, can web = True
2022-08-26 19:26:58.905 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200
2022-08-26 19:26:58.905 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set
2022-08-26 19:27:07.362 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-26T13:21:15+00:00", "ringactionState": false, "timestamp": "2022-08-26T13:34:13+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -70, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 38, "keypadBatteryCritical": false, "doorsensorState": 2, "doorsensorStateName": "door closed", "timestamp": "2022-08-26T16:32:58+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -62, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": 1635877406}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 13948, "currentTime": "2022-08-26T17:26:52+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -70, "paired": true}, {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -62, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}}
2022-08-26 19:27:07.363 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 9.106 seconds (success: True)
2022-08-26 19:27:37.003 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: can bridge = True, can web = True
2022-08-26 19:27:37.089 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200
2022-08-26 19:27:37.089 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set
2022-08-26 19:27:38.550 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-26T13:21:15+00:00", "ringactionState": false, "timestamp": "2022-08-26T13:34:13+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -67, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 38, "keypadBatteryCritical": false, "doorsensorState": 2, "doorsensorStateName": "door closed", "timestamp": "2022-08-26T16:32:58+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -62, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": 1635877406}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 13986, "currentTime": "2022-08-26T17:27:30+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -67, "paired": true}, {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -62, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}}
2022-08-26 19:27:38.550 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 1.547 seconds (success: True)
2022-08-26 19:28:08.000 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: can bridge = True, can web = True
2022-08-26 19:28:08.092 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200
2022-08-26 19:28:08.092 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set
2022-08-26 19:28:09.534 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-26T13:21:15+00:00", "ringactionState": false, "timestamp": "2022-08-26T13:34:13+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -71, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 38, "keypadBatteryCritical": false, "doorsensorState": 2, "doorsensorStateName": "door closed", "timestamp": "2022-08-26T16:32:58+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -62, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": 1635877406}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 14017, "currentTime": "2022-08-26T17:28:01+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -71, "paired": true}, {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -62, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}}
2022-08-26 19:28:09.534 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 1.534 seconds (success: True)
2022-08-26 19:28:39.000 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: can bridge = True, can web = True
2022-08-26 19:28:39.085 DEBUG (MainThread) [custom_components.nuki_ng.nuki] bridge_check_callback: {'callbacks': [{'id': 0, 'url': 'http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200'}]}, http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200
2022-08-26 19:28:39.085 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Callback is set
2022-08-26 19:28:40.518 DEBUG (MainThread) [custom_components.nuki_ng.nuki] _update: {"devices": {"XXXXXXXXX": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Haust\u00fcr", "firmwareVersion": "1.8.1", "lastKnownState": {"mode": 2, "state": 1, "stateName": "online", "batteryCritical": false, "ringactionTimestamp": "2022-08-26T13:21:15+00:00", "ringactionState": false, "timestamp": "2022-08-26T13:34:13+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -70, "paired": true}}, "XXXXXXXXX": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Wohnungst\u00fcr ", "firmwareVersion": "3.3.5", "lastKnownState": {"mode": 2, "state": 3, "stateName": "unlocked", "batteryCritical": false, "batteryCharging": false, "batteryChargeState": 38, "keypadBatteryCritical": false, "doorsensorState": 2, "doorsensorStateName": "door closed", "timestamp": "2022-08-26T16:32:58+00:00"}, "web_auth": {}, "last_log": {}, "config": null, "advancedConfig": null, "openerAdvancedConfig": null, "bridge_info": {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -61, "paired": true}}}, "bridge_info": {"bridgeType": 1, "ids": {"hardwareId": XXXXXXXXX, "serverId": 1635877406}, "versions": {"firmwareVersion": "2.14.0", "wifiFirmwareVersion": "2.3.0"}, "uptime": 14048, "currentTime": "2022-08-26T17:28:32+00:00", "wlanConnected": true, "serverConnected": true, "scanResults": [{"deviceType": 2, "nukiId": XXXXXXXXX, "name": "Nuki_Opener_XXXXXXXX", "rssi": -70, "paired": true}, {"deviceType": 4, "nukiId": XXXXXXXXX, "name": "Nuki_XXXXXXXX", "rssi": -61, "paired": true}], "callbacks_list": [{"id": 0, "url": "http://192.168.86.40:8123/api/webhook/nuki_ng_bridge_hook_9efd9716119438cd15408086768fa200"}]}}
2022-08-26 19:28:40.518 DEBUG (MainThread) [custom_components.nuki_ng.nuki] Finished fetching nuki_ng data in 1.518 seconds (success: True)

[kvj]

That's interesting. So Web API calls are being made, but the responses from Bridge and Web endpoints do not match. It looks like only Nuki 3.0 devices are affected, as it works for Nuki 2.0.

Can someone affected do the following command and check that smartlockId values from the Web API call match (or not) with nukiId values from Bridge?

curl -H "Authorization: Bearer: <your Web API token>" "https://api.nuki.io/smartlock"

[sp7dpt]

smartlockId not match with nukiId

[mluecke09]

Same here - the id's are totally different. The name of the lock and opener is the only similarity in the web api and bridge call. In my case the special characters are encoded to a unicode escape sequence in the bridge.

Web API: Wohnungstür Bridge: Wohnungst\u00fcr

[kvj]

wtf, nuki? that could explain multiple other bugs reported.

so we need an alternative way to link bridge and web entities together

[sp7dpt]

By entering only the web api token sensors appear, the problem is hybrid work

[alexdelprete]

wtf, nuki? that could explain multiple other bugs reported.

so we need an alternative way to link bridge and web entities together

From the Web API doc:

[kvj]

:facepalm:

In my case they just simply match. 687210804 in both bridge and web APIs

[alexdelprete]

🤦

In my case they just simply match. 687210804 in both bridge and web APIs

Also in my case, that's why it looks really strange to me.

Would love to see the real outputs of the curl commands, and if confirmed, I would ask Nuki devs on the official forum before coming up with weird stuff. :)

[kvj]

@sp7dpt @mluecke09 could you please give us your values? I think those are safe to share via public channels, they don't expose anything (too) private or exploitable

[alexdelprete]

Confirmed: the only difference between nukiId and smartlockId is the prefix and the hex/dec conversion, like I documented previously. That was the 1.3 doc, here's from 1.4 doc:

This is the official statement of Nuki dev about the difference between nukiId and smartlockId:

[alexdelprete]

If we could check the output of those commands, we could see if they are HEX values. In my case (Nuki 2) it's a decimal value. Maybe in Nuki 3 they introduced HEX, so conversion is needed...and also the prefix for the opener...

[mluecke09]

Here are my id's.

Lock 3.0 Pro smartlockId: 17927266540 nukiId: 747397356

Opener smartlockId: 9298534866 nukiId: 708600274

[sp7dpt]

Here are my id's.

Lock 3.0 not Pro smartlockId: 17988169541 nukiId: 808300357

[alexdelprete]

Lock 3.0 not Pro smartlockId: 17988169541 nukiId: 808300357

Understood how it's working...(crazy stuff):

17988169541 (dec) = 4302DAF45 (hex)

strip the device type of the SmartLock 3 (it's 4) and you have 302DAF45 (hex)

302DAF45 (hex) = 808300357 (dec)

Opener smartlockId: 9298534866 nukiId: 708600274

9298534866 (dec) = 22A3C61D2 (hex)

strip the device type of the Opener (it's 2) and you have 2A3C61D2 (hex)

2A3C61D2 (hex) = 708600274 (dec)

Dilemma solved...now it's up to @kvj. :)

[kvj]

Yeah, quite controversial design decision.

The fix is kinda ready, could you please test the latest main branch? Later I can release a new build

[alexdelprete]

Installed main branch. Restarted HA, but I don't see the new entities:

[kvj]

but I don't see the new entities

Auto lock is there. What else do you expect?

[alexdelprete]

That was there also with previous version, because with Lock 2 we didn't have the bug. I thought there were new entities/sensors (last user, etc.)

[sp7dpt]

I'm not at the computer at the moment, but it seems to me that if I had only the web api token entered, I had more entities

[kvj]

I thought there were new entities/sensors (last user, etc.)

Last user should be also there (diagnostic entities). I own Nuki 2.0 and everything obviously works, but everything also worked before :)

[alexdelprete]

Last user should be also there (diagnostic entities).

[alexdelprete]

I'll remove it and reinstall it...maybe it didn't get the main branch update.

UPDATE: I checked the installed nuki.py file and I can see the new code, so I'm sure it's the main branch, but diagnostics doesn't show anything new. I don't know if that's ok, can you show me your diagnostic section? should I have the last user sensor there?

[kvj]

The goal of this thread is to make sure that Web API works for Nuki 3.0 users.

If you think Last user entity is missing but should be there, it's probably a different bug

[alexdelprete]

The goal of this thread is to make sure that Web API works for Nuki 3.0 users.

I have an SL2, so I shouldn't have tested anything. :)

If you think Last user entity is missing but should be there, it's probably a different bug

I don't know where it should be, that's why I asked you, since you said it's working with yours, I asked to see the diagnostics.

Let me know if I have to file a new issue for last user or not.

[sp7dpt]

Yeah, quite controversial design decision.

The fix is kinda ready, could you please test the latest main branch? Later I can release a new build

I checked your code with my Lock 3.0 and it seems to work now.

[mluecke09]

I can also confirm that it‘s working now. Thanks! 👍😊