A platform where seniors can offer pet services in exchange for daily-living help by pet owners. This full-stack app features a RESTful API built with Node.js and EXpress.js, Handlebars.js used as the template engine, MySQL and Sequelize ORM used to interact with the database, and npm's nodemailer package to email users. It's deployed with Heroku.
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Review and Rating System: Develop the review and rating system for users and their services (across all files) #6
Developer 1 (secondary task): Work with any files related to the review and rating system. Coordinate with Developer 5 to integrate the review and rating system into user profiles and services. Collaborate with the backend team to ensure consistency in data storage and retrieval.
The review and rating system is key to establishing user trust within the community. Here are some strategies that sites using a rating and review system have implemented toward the goal of fostering community trust. They are worth considering as you design the implementation:
Basic functionality:
Users must be able to leave feedback and rate each other based on their experiences. Display these reviews on user profiles to help others make informed decisions.
Profile Verification:
Allow users to verify their identity by connecting their profiles with social media accounts or phone numbers.
Implement a badge or verification icon for users who have completed this step.
Questionnaire or Profile Completion:
Encourage users to complete a comprehensive profile by providing information about their skills, preferences, and experiences.
Include optional or mandatory questionnaires to gather additional details that can be helpful in creating matches.
Moderation and Reporting:
Implement a reporting system that allows users to flag inappropriate content, behavior, or reviews.
Have a moderation system in place to review reported content and take appropriate actions.
Terms and Conditions Agreement:
Ensure that users read and agree to the platform's terms and conditions before creating an account.
Clearly outline the community guidelines and expectations.
Community Guidelines:
Create a set of community guidelines that outline acceptable behaviour, prohibited activities, and consequences for violating the rules. Educate users about the importance of adhering to these guidelines for the benefit of the community.
User Support and Assistance:
Provide responsive customer support to address user concerns, inquiries, or disputes.
Have clear channels for users to contact support, and ensure timely responses.
Public Profiles and Transparency:
Make user profiles public and transparent to increase accountability. Users are more likely to act responsibly when their actions are associated with their public profiles.
Trust Badges or Levels:
Introduce a system of trust badges or levels based on positive engagement, completed transactions, or adherence to community guidelines.
Educational Resources:
Offer educational resources on best practices for using the platform, safety tips, and guidelines for successful service exchanges.
Community Events and Meetups:
Organize community events or meetups to allow users to connect in person, fostering a sense of community.
Periodic Community Updates:
Keep users informed about platform updates, new features, and success stories through newsletters or announcements.
User Empowerment:
Empower users to take control of their community by allowing them to participate in the moderation process or contribute to shaping community policies.
Developer 1 (secondary task): Work with any files related to the review and rating system. Coordinate with Developer 5 to integrate the review and rating system into user profiles and services. Collaborate with the backend team to ensure consistency in data storage and retrieval.
The review and rating system is key to establishing user trust within the community. Here are some strategies that sites using a rating and review system have implemented toward the goal of fostering community trust. They are worth considering as you design the implementation:
Basic functionality: Users must be able to leave feedback and rate each other based on their experiences. Display these reviews on user profiles to help others make informed decisions.
Profile Verification: Allow users to verify their identity by connecting their profiles with social media accounts or phone numbers. Implement a badge or verification icon for users who have completed this step.
Questionnaire or Profile Completion: Encourage users to complete a comprehensive profile by providing information about their skills, preferences, and experiences. Include optional or mandatory questionnaires to gather additional details that can be helpful in creating matches.
Moderation and Reporting: Implement a reporting system that allows users to flag inappropriate content, behavior, or reviews. Have a moderation system in place to review reported content and take appropriate actions.
Terms and Conditions Agreement: Ensure that users read and agree to the platform's terms and conditions before creating an account. Clearly outline the community guidelines and expectations.
Community Guidelines: Create a set of community guidelines that outline acceptable behaviour, prohibited activities, and consequences for violating the rules. Educate users about the importance of adhering to these guidelines for the benefit of the community.
User Support and Assistance: Provide responsive customer support to address user concerns, inquiries, or disputes. Have clear channels for users to contact support, and ensure timely responses.
Public Profiles and Transparency: Make user profiles public and transparent to increase accountability. Users are more likely to act responsibly when their actions are associated with their public profiles.
Trust Badges or Levels: Introduce a system of trust badges or levels based on positive engagement, completed transactions, or adherence to community guidelines.
Educational Resources: Offer educational resources on best practices for using the platform, safety tips, and guidelines for successful service exchanges.
Community Events and Meetups: Organize community events or meetups to allow users to connect in person, fostering a sense of community.
Periodic Community Updates: Keep users informed about platform updates, new features, and success stories through newsletters or announcements. User Empowerment:
Empower users to take control of their community by allowing them to participate in the moderation process or contribute to shaping community policies.