Stuck at LoL logo, can't get to the game client

emrebicer commented 1 year ago

System information

Distro: Arch Linux (6.0.9-arch1-1)
DE/WM: swaywm
CPU: 12th Gen Intel i5-1240P
GPU: Intel Alder Lake-P (iGPU)
Graphics card drivers installed: mesa

Describe the issue

I can't get past the league of legends logo, the riot client opens, I enter my username and password, the league of legends logo pops up and stays for a few minutes then goes away and the game does not start.

The weird thing is, the issue started to happen suddenly. I was playing league, my game ended without an issue as usual. Since I wanted to switch to another account, I ran leagueoflegends kill. Then started the league as usual (from the desktop file), and started facing this issue. Can't get past the LoL logo.

Steps to reproduce

run leagueoflegends start, enter credentials, the logo pop ups and can't get to the actual game client.

output of leagueoflegends start -v -s;

[+] Starting...
wineserver: using server-side synchronization.
../mesa-22.2.3/src/intel/isl/isl.c:2216: FINISHME: ../mesa-22.2.3/src/intel/isl/isl.c:isl_surf_supports_ccs: CCS for 3D textures is disabled, but a workaround is available.

What I have tried

I did try

running it on gnome-wayland
running it on gnome-x11
removing the dxvk cache,
remove dxvk from LoL wineprefix, install it again (del-dxvk add-dxvk commands)
running leagueoflegends reinstall to reinstall the game
running leagueoflegends uninstall then remove the aur package, reinstall the AUR package and ran usual install steps to fully reinstall the game

None of those resolved my issues

chungkng commented 1 year ago

I'm having the exact same issue and have also tried reinstalling the game; am also running swaywm on Arch Linux, only with an 8th gen i5

kyechou commented 1 year ago

@emrebicer @chungkng, please provide the output of:

leagueoflegends -v -s reinstall
leagueoflegends -v -s start
pacman -Qi leagueoflegends-git

Please note the ordering of options.

@emrebicer, would you mind also providing the list of packages that got updated (if there's any) before and after the issue first occurred? You could get that by checking the time in /var/log/pacman.log.

chungkng commented 1 year ago

@emrebicer @chungkng, please provide the output of:

leagueoflegends -v -s reinstall

leagueoflegends -v -s start

pacman -Qi leagueoflegends-git

Please note the ordering of options.

@emrebicer, would you mind also providing the list of packages that got updated (if there's any) before and after the issue first occurred? You could get that by checking the time in /var/log/pacman.log.

Thank you for your response. I was able to launch League normally after running the first two commands. Would you still like to see their output?

kyechou commented 1 year ago

Thank you for your response. I was able to launch League normally after running the first two commands. Would you still like to see their output?

That's good news! In that case you don't have to share the output.

chungkng commented 1 year ago

Thank you for your response. I was able to launch League normally after running the first two commands. Would you still like to see their output?

That's good news! In that case you don't have to share the output.

Very well, then. Thank you for your time :) have a great day.

emrebicer commented 1 year ago

Hey! Thanks for the reply and suggestions, I did run the reinstall and start commands with the correct flag positions as well and now I can get to the client and run the game as well (the issue is resolved). I don't think my pacman log can provide anything useful since I did not do anything other than (after starting having the issue) remove and reinstalling leagueoflegends-git AUR package. And there is some PACKAGEKIT logs which I don't really know where that comes from, but in any case if they can be useful here is the log for that day;

[2022-11-29T20:23:56+0100] [PACKAGEKIT] synchronizing package lists
[2022-11-29T20:23:56+0100] [PACKAGEKIT] synchronizing package lists
[2022-11-29T20:41:33+0100] [PACMAN] Running 'pacman -Sy'
[2022-11-29T20:41:33+0100] [PACMAN] synchronizing package lists
[2022-11-29T21:08:42+0100] [PACKAGEKIT] synchronizing package lists
[2022-11-29T21:15:37+0100] [PACMAN] Running 'pacman -R --config /etc/pacman.conf -- leagueoflegends-git'
[2022-11-29T21:15:38+0100] [ALPM] transaction started
[2022-11-29T21:15:38+0100] [ALPM] removed leagueoflegends-git (12.16.r6.g6335753-1)
[2022-11-29T21:15:38+0100] [ALPM] transaction completed
[2022-11-29T21:15:38+0100] [ALPM] running '30-systemd-update.hook'...
[2022-11-29T21:15:38+0100] [ALPM] running '90-packagekit-refresh.hook'...
[2022-11-29T21:15:38+0100] [ALPM] running 'gtk-update-icon-cache.hook'...
[2022-11-29T21:15:38+0100] [ALPM] running 'update-desktop-database.hook'...
[2022-11-29T21:15:50+0100] [PACMAN] Running 'pacman -U --noconfirm --config /etc/pacman.conf -- /home/emrebicer/.cache/yay/leagueoflegends-git/leagueoflegends-git-12.16.r14.g9d88ed9-1-any.pkg.tar.zst'
[2022-11-29T21:15:50+0100] [ALPM] transaction started
[2022-11-29T21:15:50+0100] [ALPM] installed leagueoflegends-git (12.16.r14.g9d88ed9-1)
[2022-11-29T21:15:50+0100] [ALPM] transaction completed
[2022-11-29T21:15:50+0100] [ALPM] running '30-systemd-update.hook'...
[2022-11-29T21:15:50+0100] [ALPM] running '90-packagekit-refresh.hook'...
[2022-11-29T21:15:50+0100] [ALPM] running 'gtk-update-icon-cache.hook'...
[2022-11-29T21:15:50+0100] [ALPM] running 'update-desktop-database.hook'...

kyechou commented 1 year ago

I did run the reinstall and start commands with the correct flag positions as well and now I can get to the client and run the game as well (the issue is resolved).

The issue seems to be resolved. Closing

kyechou / leagueoflegends