kyleneideck
commented
4 days ago Do you get anything that looks helpful in /var/log/install.log?
Open Cornwallis89 opened 4 days ago
kyleneideck
commented
4 days ago Do you get anything that looks helpful in /var/log/install.log?
Cornwallis89
commented
4 days ago I have no idea what would or wouldn't be helpful, so I'll post the results. Sorry for the wall of text.
Hi there,
I'm trying to install Background Music 0.4.3 on 2 new M3 iMacs running Sonoma 14.5. I attempted the package installer using the standard 0.4.3 releases and the Snapshot package, which give the same result: "The installation failed. The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."
Attempting to install using homebrew produces similar results. Here is the log: aaron@Aarons-iMac ~ % brew install --cask background-music ==> Downloading https://formulae.brew.sh/api/cask.jws.json
==> Downloading https://raw.githubusercontent.com/Homebrew/homebrew-cask/2512b9d Already downloaded: /Users/aaron/Library/Caches/Homebrew/downloads/67751f3715e1b38848783a5cd9c60d2cad6f4ba602d82e0e6aef99958d4ae46a--background-music.rb ==> Downloading https://github.com/kyleneideck/BackgroundMusic/releases/download Already downloaded: /Users/aaron/Library/Caches/Homebrew/downloads/f26261d677adedfa65aaf9099670dfbb0a883dfa3b6a01e3ceb1a9859659e34f--BackgroundMusic-0.4.3.pkg ==> Installing Cask background-music ==> Running installer for background-music with sudo; the password may be necess Password: installer: Package name is Background Music 0.4.3 installer: Upgrading at base path / installer: The upgrade failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running scripts from the package “BackgroundMusic-0.4.3.pkg”.) ==> Purging files for version 0.4.3 of Cask background-music Error: Failure while executing;
/usr/bin/sudo -u root -E LOGNAME=aaron USER=aaron USERNAME=aaron -- /usr/sbin/installer -pkg /opt/homebrew/Caskroom/background-music/0.4.3/BackgroundMusic-0.4.3.pkg -target /exited with 1. Here's the output: installer: Package name is Background Music 0.4.3 installer: Upgrading at base path / installer: The upgrade failed. (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. An error occurred while running scripts from the package “BackgroundMusic-0.4.3.pkg”.)Installer and Terminal both have full disk access granted in the Privacy & Security tab in System Settings.
Hardware: iMac 24-inch, 2023 24GB running Sonoma 14.5
Any ideas on how to resolve this? Is this a known issue with this hardware/OS version, or is it unique?
Thanks.