Network Error

[palmerj]

I add my URL, click Start download, then login in via SSO+MFA, and it seems to login ok, but once the chrome session ends and I go back to the main sharedown dialog I get "Network Error". There is nothing in the Logs to tell me why the error occurred.

Note, I'm on MacOS 11.4 using 1.0.3

[kylon]

yt-dlp or ffmpeg? have you tried with both?

[palmerj]

I have both installed on my Mac:

% yt-dlp --version
2021.06.23

 % ffmpeg -version
ffmpeg version 4.4 Copyright (c) 2000-2021 the FFmpeg developers
built with Apple clang version 12.0.5 (clang-1205.0.22.9)
configuration: --prefix=/usr/local/Cellar/ffmpeg/4.4_2 --enable-shared --enable-pthreads --enable-version3 --cc=clang --host-cflags= --host-ldflags= --enable-ffplay --enable-gnutls --enable-gpl --enable-libaom --enable-libbluray --enable-libdav1d --enable-libmp3lame --enable-libopus --enable-librav1e --enable-librubberband --enable-libsnappy --enable-libsrt --enable-libtesseract --enable-libtheora --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libxvid --enable-lzma --enable-libfontconfig --enable-libfreetype --enable-frei0r --enable-libass --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libspeex --enable-libsoxr --enable-libzmq --enable-libzimg --disable-libjack --disable-indev=jack --enable-avresample --enable-videotoolbox
libavutil      56. 70.100 / 56. 70.100
libavcodec     58.134.100 / 58.134.100
libavformat    58. 76.100 / 58. 76.100
libavdevice    58. 13.100 / 58. 13.100
libavfilter     7.110.100 /  7.110.100
libavresample   4.  0.  0 /  4.  0.  0
libswscale      5.  9.100 /  5.  9.100
libswresample   3.  9.100 /  3.  9.100
libpostproc    55.  9.100 / 55.  9.100

[kylon]

I mean, do you get this error with both?

[palmerj]

How do you choose which one to use? That's not clear to me. I already had both installed, so I don't really want to uninstall one of them. Cheers

[palmerj]

Ok sorry I see it in the options. Trying now

[palmerj]

Ok. I've tried both options and still get a network error.

[palmerj]

@kylon any ideas?

[kylon]

sorry, busy with life

attached a version with more logs

• unpack
• open a terminal in unpacked folder
• type: yarn (or npm) install
• type: yarn (or npm) start

set FFMPEG as downloader in settings start the download and wait for the error you should see a testlog.txt file

remove any sensible data and post it here

Sharedown-test.zip

[mtae]

So this is the error message that pops up

and the logs have a url of the form

https://northcentralus1-mediap.svc.ms/transform/videomanifest?provider=spo&inputFormat=mp4&cs=fFNQTw&docid=&access_token=<some characters>
.<Lots of characters>.<some characters>&action=Access&part=Index&format=dash&useScf=True&pretranscode=0&transcodeahead=0

Which when accessed returned an error that the uri can't be null (presumably the docid)

[kylon]

can you see your docid in logs? (as variable or as value)

new test Sharedown-test.zip

[s-bhagwat]

Hello I was having the same error and I can't find docid in logs log output - _getFileName: docid:

[kylon]

@s-bhagwat see also resp data dump in log, you may not see docid word there but you should look for a variable that contains the docid

[s-bhagwat]

@kylon here is some data { "ID": "563", "PermMask": "0x1003008031001", "FSObjType": "0", "HTML_x0020_File_x0020_Type": "Media.Meeting", "UniqueId": "{AACACCF6-28D2-4657-B902-B96D020FD382}", "ProgId": "Media.Meeting", "NoExecute": "1", "ContentTypeId": "0x01010085D2E0551D9086498952A258B92E404D", }

[kylon]

thats the full object?

anything like {.spItemUrl}?

[s-bhagwat]

no, it was just a part of it
".spItemUrl": "https://collagenameoffice-my.sharepoint.com:443/_api/v2.0/drives/b!bqDrShpqBkahIdfHwvIOxJqJ3_fbZqJOv-MJezIPEgVr0ncgmuTPQoYBiNq5xnnJ/items/01444GO7PWZTFKVURIK5DLSAVZNUBA7U4C?version=Published",

should i have to give you collegename also ?

[kylon]

so the docid is there i dont need any user specific data

does the resp data start with {"something":"","Templates":{},"ListData":{?

sharedown test3.zip

run with the new test

are _makeVideoManifestFetchURL and _getFileName: url the same string?

also look for make url error: and post it here if any

[s-bhagwat]

does the resp data start with {"something":"","Templates":{},"ListData":{? yes

after runnig with new test are _makeVideoManifestFetchURL and _getFileName: url the same string? yes there is no make url error

[kylon]

sharedown-t4.zip

any make url error: error?

[s-bhagwat]

make url error: empty value

[kylon]

ah, i forgot to print the name

sorry, rerun sharedown-t5.zip

these are the variable names

url variable = resp data variable

'{.mediaBaseUrl}' = '.mediaBaseUrl'
'{.callerStack}' = '.callerStack'
'{.spItemUrl}' = 'CurrentFolderSpItemUrl'
'{.driveAccessToken}' = '.driveAccessToken'

look for the resp data variable in resp data, is it missing? if no, can you post the dump without your data?

[s-bhagwat]

it worked! video is downloading thanks!

[kylon]

Can you explain so that this issue can be fixed? What is the variable?

[s-bhagwat]

Which variable? Am I supposed to tell you my access token?

[palmerj]

sorry, busy with life

No probs at all. Me too!

remove any sensible data and post it here

Please find my log here. Note I used sharedown-t5.zip and it's still not downloading for me.

[kylon]

Please find my log here. Note I used sharedown-t5.zip and it's still not downloading for me.

Thanks, this helps a lot I ll take a look tomorrow

[kylon]

@palmerj this should work

sharedown-t6.zip

[palmerj]

Thank heaps, the download has started!

I'm noticing that the download is taking some time and only going at ~400kbps, plus many periods of no download activity at all, and I have much more bandwidth. Is this download somehow rate limited, or could it be speed up by downloading multiple chunks at once? Why are there periods of no download activity?

[palmerj]

Actually now the download has stalled at about 25%. I'm looking at network traffic and there is nothing coming from the node progress at all.

[palmerj]

Ok I restarted and it's worked - got 150mb mp4 file. Still slow to download. Maybe there is some sort of deadlock going on...

[kylon]

the stream is not as fast as a regular download, MS introduced some limits recently yt-dlp downloads multiple chunks at once, actually 5 if you get stuck too many times i think your only option is ffmpeg for that video, i am not sure if it is a yt-dlp issue or MS

anyway, if you confirm this issue has been solved, i ll release a new version to close this.

[palmerj]

Thanks. I retested with yt-dlp and it's much faster. I'm happy. Please release a new version.