Inconvenient method of using commands

[kyueran]

For almost all commands, delete, advance, find we are required to type in the applicant's name and phone number, in the case of long names and long phone numbers, if we make a small typo we are unable to use the command, resulting in inconvenience to the user for all parts of the application

For more detail, please refer to the screenshot below:

According to CS2103T website:

[nus-se-script]

Team's Response

(Changed severity to low as it only happens with people with long names/phone number)

For the find command, we can actually search by name, phone or both so this helps with usability on the user side.

For the advance and delete command, there might be multiple users with the same name/phone as applicants are specified to be the same when they have both the same name and phone number. Hence this is necessary.

Items for the Tester to Verify

:question: Issue response

Team chose [response.NotInScope]

• [x] I disagree

Reason for disagreement: This problem can easily be mitigated with use of proper identification such as NRIC. As shown in the screenshot, the module website states that uneccesarily complicated command formats should be penalised within the scope.

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## :question: Issue severity Team chose [`severity.Low`] Originally [`severity.Medium`] - [x] I disagree **Reason for disagreement:** This problem can easily be mitigated with use of proper identification such as NRIC. As shown in the screenshot, the module website states that uneccesarily complicated command formats should be penalised within the scope. You also mentioned that there might be multiple users with the same name and phone number, in the UG it is also mentioned that users' names are case sensitive. Meaning alex yeoh and Alex Yeoh with the same phone numbers are different people so they can both be added to the application. It is inconvenient for users to type names with proper capitalisation and exact phone numbers to search (especially if name and phone numbers are long) when this can be simply mitigated with a unique NRIC number. That is why I believe it should remain as a severity.Medium feature flaw.

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