Error while loading shared libraries: libva.so.2

[3daystoday]

So the scripts runs fine, but I get this error:

2019-02-08 11:06:51,045 - INFO - UTILS [140284330137344]: /usr/lib/plexmediaserver/Plex Media Scanner: error while loading shared libraries: libva.so.2: cannot open shared object file: No such file or directory

Seems it cant trigger the scanner looks like it's all good in plex_autoscanner but the scanner is never triggerd in PLEX, this is on a existing install wich used to run fine with no changes.

Anyone experiencing the same, or got a solution?

[emopinata]

The library path changed in the latest PMS beta release to /usr/lib/plexmediaserver/lib, which you'll need to update in your plex_autoscan config.json.

[emopinata]

Just ran into it myself and took me a minute to realize they just moved all those libs into their own folder.

[3daystoday]

hrm, so in my current config i've got:

"PLEX_SCANNER": "/usr/lib/plexmediaserver/Plex\ Media\ Scanner",

What should that be changed to?

[Migz93]

Change PLEX_LD_LIBRARY_PATH to have /lib on the end, it should look like this "PLEX_LD_LIBRARY_PATH": "/usr/lib/plexmediaserver/lib",

Make sure you restart the plex_autoscan service afterwards, no need to change the PLEX_SCANNER line.

[3daystoday]

Ah, running plex in a docker, so plex autoscan cant see that folder at all atm. Havet to figure that out first :)

Sorry for all the questions, but do you have any idea how?

[Migz93]

I also run plex in a docker? Just change the line in your plex_autoscan config file to the above and then restart plex_autoscan service.

Did you previously have plex_autoscan working but the recent update broke it, or is this the first time you're actually setting up autoscan?

[3daystoday]

Sorry, it's working now, looked to quick on the log file.

The file scans in fine now, but just as before I get this error, dont know if i should bother since the file accualy scans in fine.

2019-02-08 13:39:38,320 - ERROR - PLEX [140155843659520]: Could not locate record in media_parts where file = '/mnt/unionfs/tv/HD TV/Star Trek- Discovery/Se ason 2/Star Trek- Discovery - S02E04 - An Obol for Charon WEBDL-1080p.mkv', 1/5 attempts...

x5 times

Thanks for the help :)

[ghost]

Bad path mappings have nothing to do with the scanner working. Fix your setup and it'll work.

[Migz93]

The latest version of Plex changed the library paths which will break everyones PAS config, which was the initial problem.

The second one of "Could not locate record in media_parts" is indeed most likely related to bad path mappings.

[a9s2w5]

After the recent PMS update, I too started to get the media_parts error. As far as I can tell, none of my path mappings are an issue. I just thought I'd chime in, I am looking into the issue. I will report in when/if I find a reason.

[randyjc]

change in your config the following: from "PLEX_LD_LIBRARY_PATH": "/usr/lib/plexmediaserver", to "PLEX_LD_LIBRARY_PATH": "/usr/lib/plexmediaserver/lib",

after that it works again.

[randyjc]

Oh my bad, saw that Migz already mentioned that.

[a9s2w5]

I had already applied the remedy. The issue persisted after changing the location and is why I was mentioning. I believe that's what 3daystoday was saying was happening for him as well. I ended up wiping out my .db/token mostly because I had other reasons to do so and just let it start fresh.

[desimaniac]

Updated PLEX_LD_LIBRARY_PATH locations in config/readme.