ladybirdweb / faveo-helpdesk

Faveo Open source ticketing system build on Laravel framework
https://www.faveohelpdesk.com/online-demo/
Open Software License 3.0
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Mobile application URL verification failure #496

Closed zoliben closed 6 years ago

zoliben commented 7 years ago

Description:

I cannot connect to the site from the Android application. I'm using the community edition version. After a while of waiting for the URL verification, I get the "Error verifying URL" error message. I'm trying to access the public folder inside the installation.

Could you please help me with this issue?

SarfrazS commented 7 years ago

Hi Zoltán Bence,

Please can you send me the app url which you are using so that i can check and help you.

On Thu, Jun 29, 2017 at 11:58 AM, Zoltán Bence notifications@github.com wrote:

  • Faveo Version : 1.9.6 (Community edition)
  • PHP version : 5.6.30
  • Database Driver & Version :
  • Server specification : CentOS 7
  • Webserver: Apache 2.4.6

Description:

I cannot connect to the site from the Android application. I'm using the community edition version. After a while of waiting for the URL verification, I get the "Error verifying URL" error message. I'm trying to access the public folder inside the installation.

Could you please help me with this issue?

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zoliben commented 7 years ago

Thank you for your reply, here is the link:

http://budapest.intercontinental.com/itsupport/public/

SarfrazS commented 7 years ago

Go to this path directory/itsupport/config/app.php and add this api over there. i hope it will work.

\App\Api\ApiServiceProvider::class, this is the api which you have to paste under Application Service Providers

On Thu, Jun 29, 2017 at 1:25 PM, Zoltán Bence notifications@github.com wrote:

http://budapest.intercontinental.com/itsupport/public/

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zoliben commented 7 years ago

After doing that, I get http 500 error. Here are the error messages generated by apache:

PHP Fatal error: Class '\App\Api\ApiServiceProvider::class,' not found in

itsupport/vendor/laravel/framework/src/Illuminate/Foundation/ProviderRepository.php on line 146

PHP Fatal error: Call to undefined method Bugsnag\BugsnagLaravel\BugsnagFacade::setAppVersion() in

/itsupport/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php on line 217

SarfrazS commented 7 years ago

Please remove API Url from config/app.php. V1.9.6 API is not working we will release ASAP.

On Thu, Jun 29, 2017 at 3:56 PM, Zoltán Bence notifications@github.com wrote:

After doing that, I get http 500 error. Here are the error messages generated by apache:

PHP Fatal error: Class '\App\Api\ApiServiceProvider::class,' not found in itsupport/vendor/laravel/framework/src/Illuminate/ Foundation/ProviderRepository.php on line 146

PHP Fatal error: Call to undefined method Bugsnag\BugsnagLaravel\BugsnagFacade::setAppVersion() in /itsupport/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php on line 217

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zoliben commented 7 years ago

Already done that, thanks for the info!

gitjmrubio commented 7 years ago

Anyone already fix this issue for release v1.9.6-7 ?? Many thanks

darkswar commented 1 year ago

Have fix this issue ?