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ladybirdweb / faveo-helpdesk

Faveo Open source ticketing system build on Laravel framework
https://www.faveohelpdesk.com/online-demo/
Open Software License 3.0
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ErrorException in artisan ticket:fetch #8181

Open sowmiyasubramaniyan opened 1 year ago

sowmiyasubramaniyan commented 1 year ago

Error in Faveo Helpdesk Community

ErrorException in artisan ticket:fetch imap_open(): Couldn't open stream {outlook.office365.com:993/tls/novalidate-cert}

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Stacktrace

app/Http/Controllers/Agent/helpdesk/MailController.php:177 - App\Http\Controllers\Agent\helpdesk\MailController::fetch
app/Http/Controllers/Agent/helpdesk/MailController.php:52 - App\Http\Controllers\Agent\helpdesk\MailController::readmails
app/Console/Commands/TicketFetch.php:48 - App\Console\Commands\TicketFetch::handle

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tiagoceridorio commented 1 year ago

Hi, I Have same problem with Gmail.

imap_open(): Couldn't open stream {imap.gmail.com:993/ssl/novalidate-cert} {"exception":"[object] (ErrorException(code: 0): imap_open(): Couldn't open stream {imap.gmail.com:993/ssl/novalidate-cert} at /home/wwtick/public_html/vendor/tedivm/fetch/src/Fetch/Server.php:291)

The "Update" Email config works and fetch emails, the cron fail. Someone help?